Genius SQ 24 - User Manual  

Extracted text

Genius SQ 24
User Manual

Copyright © Peak Scientific Instruments Ltd 2025 — GeniusSQ User Manual Rev 10 RSID 2630 EN —26/03/2025

Contents
Change History

3

How to use this Manual

3

Warranty Statement

4

Safety Notices

5

Symbols

5

Safety Notice to Users

5

EU Declaration of Conformity

6

UK Declaration of Conformity

7

WEEE Compliance Statement

8

CSA Compliance Statement

9

EMC Class A Compliance Statements

10

European Union (EU) and United Kingdom (UK) Class A Compliance statement

10

FCC Class A Compliance Statement

10

Industry Canada Class A emission compliance statement

10

Korea Communications Commission (KCC) statement

10

Technical Specification

11

Genius SQ 24

11

Unpacking

12

Fittings Kit Contents

13

Installation

14

Generator Environment

14

Generator Overview

15

General Dimensions

15

Rear Connections

16

Unit Controls

16

Drain Connection

17

Electrical Connection

18

Start-Up Sequence

19

Connecting to the application

20

Tubing Lengths

20

Normal Operation

21

On Demand Gas

21

Generator Cycling

22

Unusual Operation

22

Service Requirements

23

Service Schedule

23

Service Indication

24

Stage 1

24

Stage 2

24

Service Indication Reset

24

Peak Protected

25

Cleaning

26

High Duty Indication

27

High Duty Indication Reset

27

Indication of Fault

27

Troubleshooting

28

Page 2

Change History
Rev

Comment

Name

Date

1

Initial Release

Liam Couttie

12/06/2018

2

Tech Spec Update

Liam Couttie

16/08/2018

3

Warnings Update

Liam Couttie

18/12/2018

4

Env. Declaration Update

Liam Couttie

24/06/2019

5
6

Accrediations Update
Typo

Liam Couttie
Liam Couttie

04/12/2019
09/12/2019

7

Power Cord Update

Liam Couttie

18/12/2020

8

Declarations Update

Liam Couttie

18/11/2021

9

Declarations Update

Liam Couttie

31/07/2023

10

Declarations Update

Liam Couttie

26/03/2025

How to use this Manual
This manual is intended for end users and has been written as a reference document
where you can skip to the relevant information.
Users can refer to the contents page to find the relevant information.
Please review each of the following sections carefully.
Thank you for selecting Peak Scientific to meet your gas generation needs, and should
you require any further assistance or support please do not hesitate to contact Peak
Scientific or the Peak Partner from which you purchased your generator.

Page 3

Warranties and Liabilities
Visit: www.peakscientific.com/warranty-statement/

Page 4

Safety Notices
Peak Scientific Instruments cannot anticipate every possible circumstance which may
represent a potential hazard. The warnings detailed within this manual refer to the most
likely potential hazards, but by definition cannot be all inclusive. If the user employs
an operating procedure, item of equipment or a method of working which is not
specifically recommended by Peak Scientific, the user must ensure that the equipment
will not be damaged or become hazardous to persons or property.

Symbols
This manual uses the following symbols to highlight specific areas important to the safe
and proper use of the generator.

WARNING

A WARNING notice denotes a hazard. It calls attention to an operating procedure,
process or similar, which if not correctly performed or adhered to, could cause
personal injury or in the worst case death. Do not proceed beyond a WARNING
notice until the indicated conditions are fully understood or met.

CAUTION

A CAUTION notice denotes a hazard. It calls attention to an operating procedure,
process or similar, which if not correctly performed or adhered to, could cause
damage to the generator or the application. Do not proceed beyond a CAUTION
notice until the indicated conditions are fully understood or met.
Caution, risk of electric shock. Ensure power to the generator has been removed
before proceeding.

Safety Notice to Users

WARNING

WARNING

These instructions must be read thoroughly and understood before
installation and operation of your Peak Generator. Use of the generator
in a manner not specified by Peak Scientific MAY impair the SAFETY
provided by the equipment.
When handling, operating or carrying out any maintenance, personnel
must employ safe engineering practices and observe all relevant local
health and safety requirements and regulations. The attention of UK
users is drawn to the Health and Safety at Work Act 1974, and the
Institute of Electrical Engineers regulations.
If the equipment is used in a manner not specified by the manufacturer,
the protection provided by the equipment maybe impaired.

WARNING

Page 5

EU Declaration of Conformity
We

Peak Scientific Instruments Ltd.

Of

Fountain Crescent, Inchinnan, Renfrewshire, PA4 9RE

Hereby declare that, this declaration of conformity is issued under the sole
responsibility of the manufacturer.
Equipment Type:

Nitrogen Generator

Model Designator:

Genius SQ 24

To which this declaration relates, is in conformity with the following applicable EU
Directives, harmonized standards, and other normative requirements.
•

Low Voltage Directive 2014/35/EU
EN 61010-1: 2010+ A1:2019 Safety Requirements for Electrical Equipment for
Measurement, Control and Laboratory Use.

•

Electromagnetic Compatibility Directive 2014/30/EU
EN 61326-1: 2013 Electrical Equipment for Measurement, Control and Laboratory Use
– EMC Requirements. (Class A)

•

Restriction on the use of certain hazardous substances in electronic equipment
(RoHS) Directive 2011/65/EU as amended by EU 2015/863.

Signed for and on behalf of Peak Scientific by
Signed:
Name:

Fraser Dunn

Position:

Design Engineering Manager



Peak Scientific Instruments ltd,



Inchinnan, Renfrew, Scotland, PA4 9RE, UK.

Date:

23rd January 2024

Page 6

UK Declaration of Conformity
We

Peak Scientific Instruments Ltd.

Of

Fountain Crescent, Inchinnan, Renfrewshire, PA4 9RE

Hereby declare that, this declaration of conformity is issued under the sole
responsibility of the manufacturer.
Equipment Type:

Nitrogen Generator

Model Designator:

Genius SQ 24

To which this declaration relates, is in conformity with the following applicable UK
Statutory Instruments, Standards and other normative requirements.
•

The Electrical Equipment (Safety) Regulations 2016 (SI 2016 / 1101) as amended.
BS61010-1:2010+ A1:2019 Safety Requirements for Electrical Equipment for
Measurement Control and Laboratory Use.

•

The Electromagnetic Compatibility Regulations 2016 (SI 2016 / 1091) as amended.
BS61326-1:2013 Electrical Equipment for Measurement , Control and Laboratory Use
– EMC Requirements.

•

The Restriction of the Use of Certain Hazardous Substances in Electrical and
Electronic Equipment Regulations 2012 (SI 2012 / 3032) as amended.

Signed for and on behalf of Peak Scientific by
Signed:
Name:

Fraser Dunn

Position:

Design Engineering Manager



Peak Scientific Instruments ltd,



Inchinnan, Renfrew, Scotland, PA4 9RE, UK.

Date:

23rd January 2024

Page 7

WEEE Compliance Statement
The Waste Electrical and Electronic Equipment (WEEE) Regulations SI 2013 No 3113
and or the Waste Electrical and Electronic Equipment (WEEE) Directive 2012/19/EU
apply to all electrical and electronic equipment placed on the market in the UK and EU
covered by the scope of regulations which can be found in the Government Guidance
Notes (PDF) produced by the Department for Business Innovation and skills for the UK
and here for Europe.
All PEAK products that are subject to the WEEE directive are compliant with the
WEEE marking requirement. Such products are marked with the “crossed-out wheelie
bin” symbol (shown below) in accordance with European standard EN50419. All
old electrical equipment can be recycled. Please do not dispose of any electrical
equipment (including those marked with this symbol) in general rubbish bins. Please
contact your dealer or distributor for clarity.

Page 8

CSA Compliance Statement
CSA Group (Canadian Standards Authority) is a Nationally Recognised Testing
Laboratory (NRTL), headquartered in Toronto Canada.
They are authorised to evaluate product to both their own and Underwriters Laboratory
(UL) standards and certify the product to be in compliance to the relevant standards.
Peak products are certified to the current in force revision of the following standards
in order to cover both Canadian and United States requirements for “Safety
Requirements for Electrical Equipment for Measurement, Control and Laboratory use,
Part 1: general Requirements”.
Canada:

CAN/CSA C22.2 No 61010-1-12

United States:

UL 61010-1

As a result the products covered by this statement are certified and listed by CSA
accordingly and are entitled to carry the CSA mark with both Canadian and United
States subscripts , as shown below on the product rating label.

Page 9

EMC Class A Compliance Statements
European Union (EU) and United Kingdom (UK) Class A Compliance
statement
This is a Class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.

FCC Class A Compliance Statement
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense.

Industry Canada Class A emission compliance statement
This ISM device complies with Canadian ICES-001 (A).
Cet appareil ISM est conforme à la norme NMB-001 (A) du Canada.

Korea Communications Commission (KCC) statement

이 기기는 업무용(A급)으로 전자파적합기기로
서 판매자 또는 사용자는 이 점을 주의하시기
바라며, 가정외의 지역에서 사용하는 것을 목
적으로 합니다.
(This is electromagnetic wave compatibility equipment for business (Type A). Sellers
and users need to pay attention to it. This is for any areas other than home.)
Page 10

Technical Specification
Genius SQ 24
Environment
Minimum Operating Ambient Temperature
Maximum Operating Ambient Temperature
Maximum Altitude
Maximum Relative Humidity
Minimum Storage Temperature*
Maximum Storage Temperature*

5°C (41°F)
35°C (95°F)
3000m
80% Non-Condensing
-20°C (-4°F)
60°C (140°F)

*NOTE – When taken out of storage the Generator should be allowed to acclimatize at room temperature
for a minimum of 3 hours before operation. Please ensure generator is in a well ventilated environment.

Generator Outlets
Maximum Gas Output Pressure
Maximum Outlet Flow Rate**
Particles
Phthalates
Suspended Liquids
Gas Outlets
Drain outlet
Pressure gauges

8 bar (116 psi)
24 L/min (0.85 cfm)
< 0.01 μm
NONE
NONE
1 x 1/4" BSPP
1 x 1/4” BSPP
1

** NOTE - Max Outlet Flow Rate @ 116 psi is 22 L/min (0.77 cfm)

Electrical Requirements
Voltage
Frequency
Current
Input Connection
Power Cord
Pollution Degree
Installation Category

230VAC
50/60Hz
6A

120VAC
100VAC
60Hz
50/60Hz
10A
11.2A
C20 Plug
C19 socket to local connection
2
II

General
Dimensions mm (inches) HxWxD
Generator Weight Kg (lbs)
Shipping Weight Kg (lbs)

Page 11

610 x 600 x 750 mm(24.0 x 23.6 x 29.5''
83 Kg (183 lbs)
104 Kg (229.3 lbs)

Unpacking
Although Peak Scientific takes every precaution with safe transit and packaging, it is
advisable to fully inspect the unit for any sign of transit damage.
Check ‘SHOCKWATCH’ and ‘TIP-N-TELL’ labels for signs of rough handling prior to
unpacking.

Any damage should be reported immediately to the carrier and Peak Scientific or the
Peak Partner from where the unit was purchased.
Follow the unpacking instructions posted on the side of the crate. It will require two
people to remove the unit from the shipping crate and to manoeuvre the generator to
the desired location.
Please save the product packaging for storage or future shipment of the generator.
Note: Included with the generator is a “Fittings Kit” containing mains power leads for
UK, EU & US and also all the required fittings and warranty registration card. Be careful
not to discard these with the packaging.

Page 12

Fittings Kit Contents
Supplied in the Fittings Kit are all the fittings required to connect the generator to the
application. The contents of the Fittings Kit are as follows:
1. 6mm Teflon Tubing x 3m
2. 1/4” Teflon Tubing x 3m
3. 6mm PE Tubing x 3m
4. 1/4” Compression Fitting x 1
5. 6mm Push-Fit Fitting

x 2

6. Flow Control Silencer x 1
7. 8mm Hex Key x 1
8. UK Mains Power Cable* x 1
9. EU Mains Power Cable* x 1
10. US Mains Power Cable 120v**

x1

11. US Mains Power Cable 230v*

x1

12. JP Mains Power Cable 100V***
All of the generators output ports are located on the output panel at the rear of the
unit.
*

230V Only

**

120V Only

***

100V Only

Page 13

Installation
Generator Environment
The generator is designed for indoor use only. It should be installed adjacent to
the application(s) it is supplying. If this is not convenient then the unit can be sited
elsewhere, however, consideration should be made of the lengths of pipe runs as
pressure drops can result from extended runs of pipe.
Performance of the generator is affected by ambient conditions. Note should also be
taken to the proximity of Air Conditioning outlets. These can sometimes give rise to
“pockets” of air with high relative humidity. Operation of the unit within such a pocket
could adversely affect its performance. Consideration should also be given to the
air flow around the unit. It is recommended that an air gap of 75mm (3”) should be
maintained down both sides and at the rear of the unit. Please refer to the drawing
below for the general dimensions of the unit.
Please ensure Generator is situated in a well ventilated environment and is positioned to
allow easy disconnection from the mains supply if required.
Minimum Operating Ambient Temperature:

5 °C (41 °F)

Maximum Operating Ambient Temperature:

35 °C (95 °F)

Page 14

Generator Overview
General Dimensions

600 mm

750 mm

610 mm
The generator must always be placed on a flat, level surface. Failure to
do so will affect the performance of the generator.
WARNING

Page 15

Rear Connections

6mm Push-Fit Fitting
1/4" Compression Fitting

Mains Cable

Unit Controls
Pressure Gauge
Service LED
High Duty LED
Power Switch

WARNING

Page 16

Ensure all inlets and outlets are connected to correct sources and
applications. All Connections should only be carried out by trained
personnel. Generator must be switched off and unplugged prior to any
cleaning or maintenance operations.

Drain Connection
Fit the 6mm push fit fitting to the drain port located on the output panel. Tighten
using a 16mm or 5/8” spanner. Use the 6mm tubing to connect this to a suitable drain
connection or container. It should be noted that the Generator can expel a considerable
amount of water from this (dependant on ambient humidity).

CAUTION

Page 17

If a container is used it should be emptied at regular intervals. The
container must NOT have an air tight seal as water and air are expelled
at pressure. Fix the drain ending of the tube firmly to prevent it from
vibrating during draining.

Electrical Connection
Connect the generator to an appropriate 100, 120 or 230 volt single-phase supply, refer
to the generator serial plate for input specification and ensure your supply matches the
requirements.
If the appropriate power cord is not supplied; a new plug, rated to at least 12 amps, can
be fitted by a qualified electrician.

WARNING

This unit is classified as SAFETY CLASS 1. THIS UNIT MUST BE
EARTHED. Before connecting the unit to the mains supply, please
check the information on the serial plate. The mains supply must be of
the stated AC voltage and frequency.

EARTH/GROUND (E):-

Green & Yellow

or

Green

LIVE (L):-

Brown

or

Black

Neutral (N):-

Blue

or

White



Electrical requirements are 100, 120 or 230VAC nominal +/- 10% depending on chosen
model. However, running continuously at voltages outwith this is not recommended.
Extended periods at extremes can have a detrimental effect on the operation and life of
the generator.
If the equipment is used in a manner not specified by the manufacturer,
the protection provided by the equipment maybe impaired.
WARNING

If the supply voltage is 219V or less, a dual tap transformer must be fitted. This can be
directly ordered from Peak Scientific (P/N 06-3200).
If a substitute main supply cord is used, ensure that it has adequate ratings and
appropriate approvals for the country of operation. Failure to do so could cause
damage to the generator or risk of overloading of the power cord.

Page 18

Start-Up Sequence

CAUTION

Before the Generator is connected to the application, the Generator
should be operated in isolation (i.e. not connected to the application)
for thirty minutes. This is to ensure any impurities present are purged
from the system. Failure to do this may harm the application.

Before re-connecting the Generator to the mains and switching it on for the isolation
run, it is necessary to fit the silencer to the outlet port of the output panel.
Once this is done, the Generator can be re-connected to the mains and switched on.
Pressure will start to build in the internal storage tanks which can be monitored by
watching the output pressure gauge on the front panel. This will climb to the factory set
pressure as noted in the specifications.
Once this pressure is reached, the compressors will continue to run until the internal
tank upper pressure limit is reached and has been maintained for a period of time. The
system will then stop one of the compressors to allow a drain cycle. Once the pressure
drops to a lower limit the compressor is switched on again. This will continue with the
compressor being switch off alternating to allow duty sharing and minimise compressor
wear.
Should the gas demand on the generator drop to a flow level, approximately less than 5
lpm, or if the gas demand stops then the compressors will shut off after a short period
of time. They will restart automatically when demand is resumed.
When the system has been operated for a period of 30 minutes, all the internal pipework and storage tanks will have been purged with Nitrogen.
The Generator is now purged and the tubes can be connected at the rear of the unit.

Page 19

Connecting to the application
Once the initial purge run of 30 minutes has completed, and the generator has been
running for 1 hour, it is ready to be connected to the application(s).
The pressure in the internal storage tanks must be allowed to dissipate
before connecting the generator to the application(s)
CAUTION

Attach the 1/4” compression fitting to the outlet of the generator. Using the 1⁄4” tubing
supplied, connect the outlet of the generator to the inlet on the application.
If you require more tubing than is supplied please refer to the Tubing Lengths section.

CAUTION

Once the tubing is connected to the application, please ensure that it
is thoroughly checked for being leak-tight. Even the slightest leak in
the gas supply between the generator and the application can lead to
a reduction in efficiency.

Tubing Lengths

CAUTION

The diameter of the tubing which will be connected to the gas outlet is
important and is determined by the length of tubing required. Failure
to follow these recommendations could lead to pressure between
generator and application.

< 10 meters:

Use 1⁄4”/3⁄16” (¼” O/D, 3⁄16” I/D) P.T.F.E. tubing.

> 10 - 40 meters: Use 3⁄8”/ 5⁄16” (3⁄8” O/D, 5⁄16” I/D). Tubing and fittings not supplied
in the fittings kit.
> 40 metres:


Please contact Peak Scientific with the relevant distance and
we will calculate the flow resistance and the tubing size required.

A combination of 1⁄4”/3⁄16” and 3⁄8”/5⁄16” tubing may be used to ensure that there is no large
diameter tubing within the lab (i.e. for the first 20 meters from the generator use 3⁄8”/5⁄16”
and the final 10 meters to the application use 1⁄4”/3⁄16” tubing). Keep the connections and
bends to a minimum.

Page 20

Normal Operation
The generator is designed specifically to minimize operator involvement. Given that the
system is installed as described in earlier sections and is serviced in accordance with
the specified maintenance recommendations (see Service Requirements), then it should
simply be a matter of turning the generator on when it is required.
The generator will automatically produce the factory set flow and pressure as detailed
in the Technical Specifications.

On Demand Gas
The generator produces gas on demand. If the application is operating and requires a
gas flow, the generator will supply this to suit the requirements of the application. If the
application requirement for gas stops, the generator will also stop, once it has reached
its upper set limit in the internal storage tanks. If the demand from the application
starts again, the Generator will detect the demand for gas and will automatically start
again to suit the demand.

Page 21

Generator Cycling
The generator is designed for the internal compressors to cycle. This cycling reduces
the duty (run time) on the compressors. The rate at which they cycle will be dependent
on the gas required to satisfy the demand of the application. If the application demands
the maximum gas flow of the generator, the compressor duty will be higher, (the rest
period in the compressor cycle will be shorter). If the application demand is lower
than the maximum gas flow, then the duty on the compressors will decrease, (the rest
period in the compressor cycle will be longer). If the generator is installed in an extreme
environment or is subjected to low supply voltage or high altitude the compressors may
undergo periods where they do not cycle (see High Duty Indication).

Unusual Operation
If at any time the generator begins to emit excessive noise or vibration, then it should
be switched off and you should contact Peak Scientific or the Peak Partner from which
the generator has been purchased.
Generators switched from high to low flow quickly will undergo a short period of expelling excess air. In this instance, please allow the compressors to stop before assessing
for excess noise.

Page 22

Service Requirements
Service Schedule
Purchase Interval

Component

12 Months

Genius SQ 24 Annual Maintenance Kit

Qty.

Visit

1
www.peakscientific.com/ordering

Compressor
Assembly *

Compressor Assembly Genius SQ 24

2

* If your compressors have been refitted 3 times they must now be replaced. Please
note that when replacing the compressor assembly, the full Annual Maintenance Kit will
not be required. Please contact your service provider for more information.
Note: Only Peak approved components should be used.

Page 23

Service Indication
The generator will notify the user of the service interval for the internal compressors.
The generator has the following Service Indication Stages:-

Stage 1
12 months after installation, and every 12 months thereafter, a service the LED indicator
(yellow) on the front of the generator will illuminate.
This is to make the user aware that a service of the generator is due and should be
planned at the earliest convenience. The generator will continue to operate as normal
with the LED on.

Stage 2
If the service is not completed the generator will continue to run. After 2 weeks, the
service LED indicator (yellow) will start to flash.
This is to make the user aware that the service of the generator is now overdue and
must be completed immediately to ensure the continuous trouble free operation of the
generator.

Service Indication Reset
Once the service has been completed the Service Indication LED can be reset in the
main control PLC. This will be performed by the Peak Service Engineer or trained
service representative that completes the service operation.

Page 24

Peak Protected
With Peak Scientific you invest in not only a product but peace of mind. With a network of
certified Peak engineers stationed throughout the globe, Peak’s rapid response team are
never far away and our commitment is to keep your generator running day in, day out,
protecting your laboratory workflow.

[Peak Protected] can provide…

Installation

A dedicated Peak engineer will visit
your lab to install and setup your
generator

IQ/OQ

Certified assurance for applications
requiring documented qualification

Complete plan

Swift response by a Peak Service
Engineer within 72 hours & planned
preventative maintenance

Spares

Genuine Peak parts with express
delivery, ensuring optimal
performance and lifetime

Premium Protected

Guaranteed rapid on-site response
within 24 hours & planned
preventative maintenance

Technical Support Hotline

Around the clock support by phone
or online with our global technical
helpdesk

To find out more about protecting your investment visit: www.peakscientific.com/protected

Page 25

Cleaning
Clean the outside of the generator only using warm soapy water and a clean damp
cloth. Ensure all excess fluid is thoroughly removed from the cloth prior to use.
Cleaning should only be undertaken with the power switched off and
the power cord removed from the rear of the generator.

CAUTION

Under no circumstances should any solvents or abrasive cleaning
solutions be used as these can contain fumes that could be harmful to
the generator.
Care should be taken with Leak Detection Liquids.

CAUTION

Page 26

High Duty Indication
The generator has a ‘HIGH DUTY’ indicator on the front panel. This indicator monitors
the running condition of the internal compressors and illuminates when they have been
operating continually for a period of 8 hours.
There are a number of extreme conditions that can affect the duty cycling of the
compressors inside the generator. These extremes include very high ambient
temperatures, low supply voltages, a very high flow requirement and locations of high
altitude. Any one of these or a combination of a number of these extremes can be
evident in a customer site.
While the generator is designed to operate fully in these conditions it should be noted
that the effect of these extremes can force the compressors to run continually. The
compressors are fully capable of running continually with no detrimental effect.

High Duty Indication Reset
If the compressors have been operating continually for a period of 8 hours the indicator
light will be illuminated. Once the compressors return to a cycling mode the indicator
light will automatically switch off. There is no manual intervention required.

Indication of Fault
In most installations the ‘HIGH DUTY’ indicator will not be illuminated. If your generator
has been operating for a significant period of time, then suddenly develops a ‘HIGH
DUTY’ indication with no apparent change in environmental conditions or flow
requirements, it may be indicative of a problem with the system such as an external
leak or imminent compressor failure.
If this is the case you should contact Peak Scientific or your service provider.
It should be noted that the generator will continue to operate so long as it can maintain
pressure during this indication.

Page 27

Troubleshooting
Problem

The generator will not switch on and the
power switch does not illuminate.

Compressors are running but pressure is not
building.

Possible Solution
•

Ensure power cord is plugged into the
generator and that the power socket is
turned on.

•

Check the fuse in the power cord plug.

•

Contact your service provider.

•

Contact your service provider.

•

Check pressure gauges are showing
normal pressure.

•

Contact your service provider.

•

A compressor(s) due for service. Contact
your service provider.

•

Refer to Service Indication section of this
manual for further information.

•

A compressor(s) is overdue for service.
Contact your service provider urgently.

•

Refer to Service Indication section of this
manual for further information.

•

A compressor(s) has not cycled for a
period of 8 hours. Refer to the High Duty
Indication section of this manual.

•

Ensure ambient temperatures are within
the specification.

•

Ensure there are no leaks between the
Generator and the mass spec.

The mass spec is reporting low pressure.

Yellow “SERVICE” LED on front panel is on
constantly.

Yellow “SERVICE” LED on front panel is
flashing.

Yellow “HIGH DUTY” LED on front panel is on
constantly.

Page 28

Go Online or Complete and Return
We know that registering any of your recently purchased products is not the
first thing on your mind- but it is very important to both of us. Not all warranties
are alike and Peak Scientific stand out against other gas suppliers as we offer a
comprehensive, quick response, on-site warranty. This means that in the very
unlikely case that your gas generator develops a fault we have rapid support
teams on-hand around the world who are able to come to your lab and get you
back up and running in no time.
Register for your comprehensive 12 month on-site warranty with ease online at
www.peakscientific.com/protected.
Alternatively, you can send the completed form to Peak Scientific by post or
email at warranty@peakscientific.com.

Go Online or Complete and Return
You can register for your FREE 12 month Warranty with ease online at
www.peakscientific/protected.
Alternatively, you can send the completed form to Peak Scientific by post or
email at warranty@peakscientific.com.

Product Warranty Registration
Contact name
Email address
Company
Address
City/town
Postcode
Country
Telephone
Generator serial #
Model type
Installation date
Do you still use an
alternative gas solution i.e.
cylinders or bulk liquid?

Yes

What gas requirements do
you have in your lab?

Hydrogen

No

Nitrogen

Zero Air

Extend your cover with
Peak Scientific offer comprehensive gas generator after sales support packages.
Peak [Protected] aftercare support can guarantee an on-site response within
72 hours*, genuine parts from our ISO9001 approved factory and a 95% first-time
fix rate. See our enclosed Peak [Protected] leaflet for further information.
Important!
You have 1 month to register your Peak Scientific product from the date of installation. Once registered
the warranty will be honoured for a period of 12 months. If you wish to defer the installation of your
generator, you must notify Peak Scientific immediately by emailing warranty@peakscientific.com.
For generators that remain unregistered after 1 month from the shipment date, the warranty will be
considered active from the date of factory dispatch.
* Complete Plan only

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



Important!
You have 1 month to register your Peak Scientific product from the date of
installation. Once registered the warranty will be honoured for a period of 12
months. If you wish to defer the installation of your generator, you must notify
Peak Scientific immediately by emailing warranty@peakscientific.com. For
generators that remain unregistered after 1 month from the shipment date, the
warranty will be considered active from the date of factory dispatch.
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Peak Scientific has highly trained, fully certified Field Service Engineers located in over 20 countries
across every continent around the world. This allows us to provide an industry-leading rapid response
service to our customers. With [Peak Protected], your laboratory’s productivity becomes our top
priority.
To discuss Peak Protected generator cover and payment options speak to your local Peak
Representative or for further information contact: protected@peakscientific.com

Peak Scientific
Fountain Crescent
Inchinnan Business Park
Inchinnan
PA4 9RE
Scotland, UK
Tel: +44 141 812 8100
Fax: +44 141 812 8200
For further information on any of our
generator products please contact
discover@peakscientific.com

Copyright © Peak Scientific Instruments Ltd 2025 — GeniusSQ User Manual Rev 10 RSID 2630 EN —26/03/2025