Genius XE SCI 2 - User Manual
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Resource ID
3606
Access
Open
Contributed by
Derek Rennie
Updated date
18 March 24
Review date
18 March 25
Title
Genius XE SCI 2 - User Manual
Revision Number
16
Revision Details
Spec Update - LC
Keywords
Genius XE SCI 2
Product Range
*None
Language
UK English
Company Brand
Peak Scientific
Extracted text
Genius XE SCI 2
User Manual
Genius XE SCI 2 User Manual Rev 16 RSID 3606 EN March 2024
Contents
Change History
3
How to use this Manual
3
Warranties and Liabilities
4
Safety Notices
5
Symbols
5
Safety Notice to Users
5
EU Declaration of Conformity
6
UK Declaration of Conformity
7
WEEE Compliance Statement
8
CSA Compliance Statement
9
European Union (EU) and United Kingdom (UK) Class A Compliance statement
10
FCC Class A Compliance Statement
10
Industry Canada Class A emission compliance statement
10
Korea Communications Commission (KCC) statement
10
Technical Specification
11
Unpacking
12
Fittings Kit Contents
13
Installation
14
Generator Environment
14
Generator Overview
15
General Dimensions
15
Genius XE SCI 2 Rear Connections
16
Unit Controls
16
Drain Connection
17
Electrical Connection
18
Start-Up Sequence
19
Connecting to the application
20
Tubing Lengths
20
Normal Operation
21
On Demand Gas
21
Generator Cycling
21
Unusual Operation
21
Service Requirements
22
Service Schedule
22
Service Indication
23
Stage 1
23
Stage 2
23
Service Indication Reset
23
Peak Protected
24
Cleaning
25
Troubleshooting
26
Page 2
Change History
Rev
Comment
Name
Date
5
Fittings Kit Update
L. Couttie
27/08/2020
6
Heat Output Update
L. Couttie
20/11/2020
7
Typo Correction
L. Couttie
26/11/2020
8
Curtain Flow Update
L. Couttie
26/02/2021
9
Declarations Update
L. Couttie
10/08/2021
10
SCIEX Updates
L. Couttie
12/08/2021
11
Drain Container Warning Added
L. Couttie
02/11/2022
12
Declarations Update
L. Couttie
09/01/2023
13
Weight Update
L. Couttie
25/01/2023
14
Declarations Update
L. Couttie
04/10/2023
15
Declarations Update
L. Couttie
30/01/2024
16
Spec. Update
L. Couttie
18/03/2024
How to use this Manual
This manual is intended for end users and has been written as a reference document
where you can skip to the relevant information.
Users can refer to the contents page to find the relevant information.
Review each of the following sections carefully.
Thank you for selecting Peak Scientific to meet your gas generation needs, and should
you require any further assistance or support do not hesitate to contact Peak Scientific
or the Peak Partner from which you purchased your generator.
Page 3
Warranties and Liabilities
1. The Company warrants that it has title to the Goods.
2. Subject to the provisions of this clause the Company warrants that the Goods
shall comply in all material respects with any specification referred to in the Order
Confirmation (as the same may be amended) and shall, subject thereto, be free
from defects in material and workmanship for the lesser of a period of twelve
months from the date of delivery or thirteen months from the date of dispatch
from the factory.
3. Save as provided in this clause and except where the Goods are sold to a person
dealing as a consumer (within the meaning of the Unfair Contract Terms Act
1977) all warranties, conditions or other terms implied by statute or common
law are hereby expressly excluded save to the extent they may not be lawfully
excluded. When the Goods are sold to a consumer within the meaning of the Unfair
Contract Terms Act 1977 their statutory rights are not affected by the provisions of
this clause.
4. In the event of the Customer making a claim in respect of any defect in terms of
clause 2 hereof the Customer must.
1. Reasonably satisfy the Company that the Goods have been properly installed,
commissioned, stored, serviced and used and without prejudice to the generality
of the foregoing that any defect is not the direct or indirect result of lack of repair
and/or servicing, incorrect repair and/or servicing, use of wrong materials and/or
incorrect spare parts
2. Allow the company to inspect the Goods and/or any installation and any relevant
packaging as and when reasonably required by the Company.
5. Subject to the Company being notified of any defect as is referred to in sub-
clause 2 hereof within a reasonable time of it becoming apparent and subject always
to the terms of sub-clause 4 hereof, the Company shall, in its option, replace or
repair the defective Goods or refund a proportionate part of the Price. The Company
shall have no further liability to the Customer (save as mentioned in sub-clause 6
hereof).
6. The Company shall be liable to indemnify the Customer in respect of any claim
for death or personal injury to any person in so far as such is attributable to the
negligence or breach of duty of the Company or any failure by the Company to
comply with the provisions of sub-clause 2 hereof.
7. Save as provided in sub-clause 2 hereof the Company shall not be liable in respect
of any claim by the Customer for costs, damages, loss or expenses (whether direct,
indirect, consequential or otherwise) or indemnity in any respect howsoever arising
including, but not by way of limitation, liability arising in negligence (other than
pursuant to clause 6 above) that may be suffered by the Customer or any third
party.
Page 4
Safety Notices
Peak Scientific Instruments cannot anticipate every possible circumstance which may
represent a potential hazard. The warnings detailed within this manual refer to the most
likely potential hazards, but by definition cannot be all inclusive. If the user employs
an operating procedure, item of equipment or a method of working which is not
specifically recommended by Peak Scientific, the user must ensure that the equipment
will not be damaged or become hazardous to persons or property.
Symbols
This manual uses the following symbols to highlight specific areas important to the safe
and proper use of the generator.
WARNING
A WARNING notice denotes a hazard. It calls attention to an operating procedure,
process or similar, which if not correctly performed or adhered to, could cause
personal injury or in the worst case death. Do not proceed beyond a WARNING
notice until the indicated conditions are fully understood or met.
CAUTION
A CAUTION notice denotes a hazard. It calls attention to an operating procedure,
process or similar, which if not correctly performed or adhered to, could cause
damage to the generator or the application. Do not proceed beyond a CAUTION
notice until the indicated conditions are fully understood or met.
Caution, risk of electric shock. Ensure power to the generator has been removed
before proceeding.
Safety Notice to Users
WARNING
WARNING
These instructions must be read thoroughly and understood before
installation and operation of your Peak Generator. Use of the generator
in a manner not specified by Peak Scientific MAY impair the SAFETY
provided by the equipment.
When handling, operating or carrying out any maintenance, personnel
must employ safe engineering practices and observe all relevant local
health and safety requirements and regulations. The attention of UK
users is drawn to the Health and Safety at Work Act 1974, and the
Institute of Electrical Engineers regulations.
If the equipment is used in a manner not specified by the manufacturer,
the protection provided by the equipment maybe impaired.
WARNING
Page 5
EU Declaration of Conformity
We
Peak Scientific Instruments Ltd.
Of
Fountain Crescent, Inchinnan, Renfrewshire, PA4 9RE
Hereby declare that, this declaration of conformity is issued under the sole
responsibility of the manufacturer.
Equipment Type:
Nitrogen Gas Generator
Model Designator:
Genius XE SCI 2
To which this declaration relates, is in conformity with the following applicable EU
Directives, harmonized standards, and other normative requirements.
•
Low Voltage Directive 2014/35/EU
EN 61010-1: 2010+ A1:2019 Safety Requirements for Electrical Equipment for
Measurement,
Control and Laboratory Use.
•
Electromagnetic Compatibility Directive 2014/30/EU
EN 61326-1: 2021 Electrical Equipment for Measurement, Control and Laboratory Use
– EMC Requirements. (Class A)
•
Restriction on the use of certain hazardous substances in electronic equipment
(RoHS) Directive 2011/65/EU as amended by EU 2015/863.
Signed for and on behalf of Peak Scientific by
Signed:
Name:
Fraser Dunn
Position:
Design Engineering Manager
Peak Scientific Instruments ltd,
Inchinnan, Renfrew, Scotland, PA4 9RE, UK.
Date:
5th January 2024
Page 6
UK Declaration of Conformity
We
Peak Scientific Instruments Ltd.
Of
Fountain Crescent, Inchinnan, Renfrewshire, PA4 9RE
Hereby declare that, this declaration of conformity is issued under the sole
responsibility of the manufacturer.
Equipment Type:
Nitrogen Gas Generator
Model Designator:
Genius XE SCI 2
To which this declaration relates, is in conformity with the following applicable UK
Statutory Instruments, Standards and other normative requirements.
•
The Electrical Equipment (Safety) Regulations 2016 (SI 2016 / 1101) as amended.
BS61010-1:2010 / A1:2019 Safety Requirements for Electrical Equipment for
Measurement Control and Laboratory Use.
•
The Electromagnetic Compatibility Regulations 2016 (SI 2016 / 1091) as amended.
BS61326-1:2013 Electrical Equipment for Measurement , Control and Laboratory Use
– EMC Requirements. (Class A)
•
The Restriction of the Use of Certain Hazardous Substances in Electrical and
Electronic Equipment Regulations 2012 (SI 2012 / 3032) as amended.
Signed for and on behalf of Peak Scientific by
Signed:
Name:
Fraser Dunn
Position:
Design Engineering Manager
Peak Scientific Instruments ltd,
Inchinnan, Renfrew, Scotland, PA4 9RE, UK.
Date:
5th January 2024
Page 7
WEEE Compliance Statement
The Waste Electrical and Electronic Equipment (WEEE) Regulations SI 2013 No 3113
and or the Waste Electrical and Electronic Equipment (WEEE) Directive 2012/19/EU
apply to all electrical and electronic equipment placed on the market in the UK and EU
covered by the scope of regulations which can be found in the Government Guidance
Notes (PDF) produced by the Department for Business Innovation and skills for the UK
and here for Europe.
All PEAK products that are subject to the WEEE directive are compliant with the
WEEE marking requirement. Such products are marked with the “crossed-out wheelie
bin” symbol (shown below) in accordance with European standard EN50419. All
old electrical equipment can be recycled. Please do not dispose of any electrical
equipment (including those marked with this symbol) in general rubbish bins. Please
contact your dealer or distributor for clarity.
Page 8
CSA Compliance Statement
CSA Group (Canadian Standards Authority) is a Nationally Recognised Testing
Laboratory (NRTL), headquartered in Toronto Canada.
They are authorised to evaluate product to both their own and Underwriters Laboratory
(UL) standards and certify the product to be in compliance to the relevant standards.
Peak products are certified to the current in force revision of the following standards
in order to cover both Canadian and United States requirements for “Safety
Requirements for Electrical Equipment for Measurement, Control and Laboratory use,
Part 1: general Requirements”.
Canada:
CAN/CSA C22.2 No 61010-1-12
United States:
UL 61010-1
As a result the products covered by this statement are certified and listed by CSA
accordingly and are entitled to carry the CSA mark with both Canadian and United
States subscripts , as shown below on the product rating label.
Page 9
EMC Class A Compliance Statements
European Union (EU) and United Kingdom (UK) Class A Compliance
statement
This is a Class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.
FCC Class A Compliance Statement
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense.
Industry Canada Class A emission compliance statement
This ISM device complies with Canadian ICES-001 (A).
Cet appareil ISM est conforme à la norme NMB-001 (A) du Canada.
Korea Communications Commission (KCC) statement
이 기기는 업무용(A급)으로 전자파적합기기로
서 판매자 또는 사용자는 이 점을 주의하시기
바라며, 가정외의 지역에서 사용하는 것을 목
적으로 합니다.
(This is electromagnetic wave compatibility equipment for business (Type A). Sellers
and users need to pay attention to it. This is for any areas other than home.)
Page 10
Technical Specification
Environment
Genius XE SCI 2
Minimum Operating Ambient Temperature
5°C (41°F)
Maximum Operating Ambient Temperature
30°C (86°F)
Maximum Altitude
Maximum Relative Humidity
2000 m
80% Non-Condensing
Minimum Storage Temperature*
−20°C (−4°F)
Maximum Storage Temperature*
60°C (140°F)
*NOTE – Storage below 5°C (41°F) for long periods is not recommended. When taken out of storage the Generator
should be allowed to acclimatize at room temperature for a minimum of 3 hours before operation.
Generator Outlets
Curtain Maximum Flow^
Up to 26L/min @ 4.14bar
(0.91cfm @ 60psi)
Source Maximum Flow^
Up to 32L/min @ 7.24bar
(1.13cfm @ 105psi)
Exhaust Maximum Flow^
Up to 25L/min @ 4.83bar
(0.88cfm @ 70psi)
Particles
Phthalates
Suspended Liquids
Gas Outlets
Drain Outlet
<0.01µm
NONE
NONE
1 × 5/16" (nitrogen) 2 × ¼” BSPP (air)
1 × ¼” BSPP
^NOTE – These performance characteristics are valid only when paired with an SCIEX approved application. Refer to the
appropriate application matrix for a list of supported products.
Electrical Requirements
Voltage
Frequency
Current
Input Connection
Power Cord
Pollution Degree
Installation / Over Voltage Category
220 - 240v ±10%
50/60 Hz
9A
C20 Plug
C19 socket to local connection (10A minimum)
2
II
General
Dimensions cm (inches) W × D × H
Generator Weight Kg (lbs)
Shipping Weight Kg (lbs)
Maximum Heat Output
Page 11
57 × 89.7 × 70 (22.4 × 35.3 × 27.6)
130 Kg (287 lbs)
158 Kg (349 lbs)
5186 BTU/hr
Unpacking
Although Peak Scientific takes every precaution with safe transit and packaging, it is
advisable to fully inspect the unit for any sign of transit damage.
Check ‘SHOCKWATCH’ and ‘TIP-N-TELL’ labels for signs of rough handling prior to
unpacking.
Any damage should be reported immediately to the carrier and Peak Scientific or the
Peak Partner from where the unit was purchased.
Follow the unpacking instructions posted on the side of the crate. It will require two
people to remove the unit from the shipping crate and to manoeuvre the generator to
the desired location.
Save the product packaging for storage or future shipment of the generator.
Note: Included with the generator is a “Fittings Kit” containing mains power leads for
UK, EU & US and also all the required fittings and warranty registration card. Be careful
not to discard these with the packaging.
Page 12
Fittings Kit Contents
Supplied in the Fittings Kit are all the fittings required to connect the generator to the
application. The contents of the Fittings Kit are as follows:
1.
1/4” Teflon Tubing × 3m
×3
2. 5/16" Teflon Tubing × 3m
×1
3. 6mm PE Tubing × 3m × 1
4. 1/4” Compression Fitting × 3
5. 5/16” Compression Fitting × 1
6. 6mm Push-Fit Fitting
× 1
7. Flow Control Silencer × 3
8. UK Mains Power Cable 230v
×1
9. EU Mains Power Cable 230v
×1
10. US Mains Power Cable 230v
×1
11. 9.4mm Hex Key × 1
All of the generators output ports are located on the output panel at the rear of the unit.
Page 13
Installation
Generator Environment
The generator is designed for indoor use only. It should be installed adjacent to the
application it is supplying. If this is not convenient then the unit can be sited elsewhere,
however, consideration should be made of the lengths of pipe runs as pressure drops
can result from extended runs of pipe.
Performance of the generator is affected by ambient conditions. Note should also be
taken to the proximity of Air Conditioning outlets. These can sometimes give rise to
“pockets” of air with high relative humidity. Operation of the unit within such a pocket
could adversely affect its performance. Consideration should also be given to the air
flow around the unit. We recommended that an air gap of 100mm (3.9”) should be
maintained down both sides and at the rear of the unit. Refer to the drawing on the
following page for the general dimensions of the unit.
Ensure Generator is situated in a well vetilated environment and is positioned to allow
easy disconnection from the mains supply if required
Minimum Operating Ambient Temperature:
5 °C (41 °F)
Maximum Operating Ambient Temperature:
30 °C (86 °F)
Page 14
Generator Overview
General Dimensions
570 mm / 22.4”
897 mm / 35.3”
700 mm / 27.6"
WARNING
Page 15
The generator must always be placed on a flat, level surface. Failure to
do so will affect the performance of the generator.
Genius XE SCI 2 Rear Connections
1
2
3
4
5
6
1. IEC Power Inlet
2. Power Switch
3. Curtain Outlet
4. Source Outlet
5. Exhaust Outlet
6. Drain Outlet
Ensure all inlets and outlets are connected to correct sources and applications
WARNING
All connections should only be carried out by trained personnel
WARNING
WARNING
Unit Controls
Page 16
Generator must be switched off and unplugged prior to any cleaning
or maintenance operations
Service LED (Yellow)
Drain Connection
Fit the 6mm push fit fitting to the drain port located on the output panel. Tighten
using a 16mm or 5/8” spanner. Use the 6mm tubing to connect this to a suitable drain
connection or container. It should be noted that the Generator can expel a considerable
amount of water from this (dependant on ambient humidity).
CAUTION
Page 17
If a container is used it should be emptied at regular intervals. The
container used MUST be a plastic material and MUST NOT be glass
for safety reasons. The container MUST NOT have an airtight seal as
water and air will be expelled periodically under slight pressure.
Electrical Connection
Connect the generator to an appropriate single-phase supply, refer to the generator
serial plate for input specification and ensure your supply matches the requirements.
If an appropriate mains power cords is not supplied or a substitute one is used then
ensure that all components of it the plug, cord and connector have adequate ratings
for the generator and appropriate approvals for the country of use. Failure to do so
could cause damage to the generator or risk overloading of the power cord
WARNING
This unit is classified as SAFETY CLASS 1. THIS UNIT MUST BE
EARTHED. Before connecting the unit to the mains supply, check the
information on the serial plate. The mains supply must be of the stated
AC voltage and frequency.
EARTH/GROUND (E):-
Green & Yellow
or
Green
LIVE (L):-
Brown
or
Black
Neutral (N):-
Blue
or
White
Electrical requirements are 220 - 240v ±10%. Running at voltages outwith this is not
recommended. Extended periods at extremes can have a detrimental effect on the
operation and life of the generator.
If the equipment is used in a manner not specified by the manufacturer,
the protection provided by the equipment maybe impaired.
WARNING
Page 18
Start-Up Sequence
CAUTION
Before the Generator is connected to the application, the Generator
should be operated in isolation (i.e. not connected to the application)
for thirty minutes. This is to ensure any impurities present are purged
from the system. Failure to do this may harm the application.
Once this is done, the Generator can be re-connected to the mains and switched on.
Pressure will start to build in the internal storage tanks. Once this pressure is reached,
the compressors will continue to run until the internal tank upper pressure limit is
reached and the compressor has run for a period of at least two minutes.
The compressors will then rest until the internal tank lower pressure limits is reached.
Once this limit is reached the compressors will switch back on again. This compressor
cycling is normal and will continue throughout the operation of the Generator.
When the system has been operated for a period of 45 minutes, all the internal pipework and storage tanks will have been purged with nitrogen.
The Generator is now purged and the tubes can be connected at the rear of the unit.
Page 19
Connecting to the application
Once the initial purge run of 45 minutes has completed, and the generator has been
running for 15 mins, (required to reach purity for the application) it is ready to be
connected to the application(s)
The pressure in the internal storage tanks must be allowed to dissipate
before connecting the generator to the application(s)
CAUTION
Attach the ¼” compression fittings to the outlets of the generator. Using the ¼” tubing
supplied, connect the outlets of the generator to the inlets on the application.
If you require more tubing than is supplied refer to the Tubing Lengths section.
CAUTION
Once the tubing is connected to the application, ensure that it is
thoroughly checked for being leak-tight. Even the slightest leak in the
gas supply between the generator and the application can lead to a
reduction in efficiency.
Tubing Lengths
CAUTION
The diameter of the tubing which will be connected to the gas outlets
is important and is determined by the length of tubing required. Failure
to follow these recommendations could lead to pressure between
generator and application.
< 10 meters:
Use minimum ¼”/3⁄16” (¼” O/D, 3⁄16” I/D) P.T.F.E. tubing.
> 10 - 40 meters: Use 3⁄8”/ 5⁄16” (3⁄8” O/D, 5⁄16” I/D). Tubing and fittings not supplied
in the fittings kit.
> 40 metres:
Contact Peak Scientific with the relevant distance and
we will calculate the flow resistance and the tubing size required.
A combination of ¼”/3⁄16” and 3⁄8”/5⁄16” tubing may be used to ensure that there is no large
diameter tubing within the lab (i.e. for the first 20 meters from the generator use 3⁄8”/5⁄16”
and the final 10 meters to the application use ¼”/3⁄16” tubing). Keep the connections and
bends to a minimum.
Note: Gauges are for indication purposes only.
Page 20
Normal Operation
The generator is designed specifically to minimize operator involvement. Given that the
system is installed as described in earlier sections and is serviced in accordance with
the specified maintenance recommendations (refer to Service Requirements), then it
should simply be a matter of turning the generator on when it is required.
The generator will automatically produce the factory set flow and pressure as detailed
in the Technical Specifications.
On Demand Gas
When the application requires a gas flow, the generator will produce gas on demand.
The generator will continue to supply gas whilst the application is in a ‘Standby’ mode.
As soon as a demand is detected from the application, the generator will match the
applications requirements.
Generator Cycling
The generator is designed to operate in either a cyclic mode or run continuously, this
will be dependent on the output flow.
The cyclic rate of the compressors will depend on the gas demand of the application;
the generator will cycle when the upper tank pressure set limits are achieved within a
3-minute time period.
When the application demands increase, the compressor duty will be higher and the
rest period of the compressor cycle will be shorter. If operated at maximum flow, the
generator will run continuously to maintain the upper tank pressures. Another cause
for continuous operation would be if the generator is installed at high altitude, in an
extreme environment or subjected to low voltage supply. The compressors will undergo
periods where they do not cycle.
Unusual Operation
If at any time the generator begins to emit excessive noise or vibration, then it should
be switched off and you should contact Peak Scientific or the Peak Partner from which
the generator has been purchased.
Page 21
Service Requirements
Service Schedule
Purchase Interval
Component
Visit
12 Months
Genius XE SCI 2 Annual Maintenance Kit*
www.peakscientific.com/ordering
4 Years
Genius XE SCI 2 Year 4 Service Kit*
www.peakscientific.com/ordering
* Quote your generator serial number when ordering your Maintenance Kit to ensure
selection of the appropriate kit for your generator.
Page 22
Service Indication
The generator has the following Service Indication Stages:-
Stage 1
Once either compressor requires a service the LED indicator (yellow) on the front of the
generator will illuminate.
This is to make the user aware that a service of the generator is due and should be
planned at the earliest convenience. The generator will continue to operate as normal
with the LED on.
Stage 2
If the service is not completed the generator will continue to run. After 4 weeks, the
service LED indicator (yellow) will start to flash.
This is to make the user aware that the service of the generator is now overdue and
must be completed immediately to ensure the continuous trouble free operation of the
generator.
Service Indication Reset
Once the service has been completed the Service Indication LED can be reset in the
main control PCB. This will be performed by the Peak Service Engineer or trained
service representative that completes the service operation.
Page 23
Peak Protected
With Peak Scientific you invest in not only a product but peace of mind. With a network of
certified Peak engineers stationed throughout the globe, Peak’s rapid response team are
never far away and our commitment is to keep your generator running day in, day out,
protecting your laboratory workflow.
[Peak Protected] can provide…
Installation
A dedicated Peak engineer will visit
your lab to install and setup your
generator
IQ/OQ
Certified assurance for applications
requiring documented qualification
Complete plan
Swift response by a Peak Service
Engineer within 72 hours & planned
preventative maintenance
Spares
Genuine Peak parts with express
delivery, ensuring optimal
performance and lifetime
Premium Protected
Guaranteed rapid on-site response
within 24 hours & planned
preventative maintenance
Technical Support Hotline
Around the clock support by phone
or online with our global technical
helpdesk
To find out more about protecting your investment visit: www.peakscientific.com/protected
Page 24
Cleaning
Clean the outside of the generator only using warm soapy water and a clean damp
cloth. Ensure all excess fluid is thoroughly removed from the cloth prior to use.
Cleaning should only be undertaken with the power switched off and
the power cord removed from the rear of the generator.
CAUTION
Under no circumstances should any solvents or abrasive cleaning
solutions be used as these can contain fumes that could be harmful to
the generator.
Care should be taken with Leak Detections Liquids.
CAUTION
Page 25
Troubleshooting
Problem
Possible Solution
•
Ensure power cord is plugged into the Generator
and that the power socket is turned on.
•
Check the fuse in the power cord plug.
•
Contact your service provider.
Compressors are running but pressure is not building.
•
Contact your service provider.
The mass spec is reporting low pressure.
•
Contact your service provider.
•
A compressor(s) due for service. Contact your
service provider.
•
Refer to Service Indication section of this manual for
further information.
•
The generator is due for service. Contact your
service provider.
•
A compressor(s) has not cycled for 8 hours.
•
Ensure ambient temperatures are within the
specification.
The Generator will not switch on and the power switch
does not illuminate.
Yellow “SERVICE” LED on front panel is on constantly.
Yellow “SERVICE” LED on front panel is flashing.
Page 26
Go Online or Complete and Return
We know that registering any of your recently purchased products is not the
first thing on your mind- but it is very important to both of us. Not all warranties
are alike and Peak Scientific stand out against other gas suppliers as we offer a
comprehensive, quick response, on-site warranty. This means that in the very
unlikely case that your gas generator develops a fault we have rapid support
teams on-hand around the world who are able to come to your lab and get you
back up and running in no time.
Register for your comprehensive 12 month on-site warranty with ease online at
www.peakscientific.com/protected.
Alternatively, you can send the completed form to Peak Scientific by post or
email at warranty@peakscientific.com.
Go Online or Complete and Return
You can register for your FREE 12 month Warranty with ease online at
www.peakscientific/protected.
Alternatively, you can send the completed form to Peak Scientific by post or
email at warranty@peakscientific.com.
Product Warranty Registration
Contact name
Email address
Company
Address
City/town
Postcode
Country
Telephone
Generator serial #
Model type
Installation date
Do you still use an
alternative gas solution i.e.
cylinders or bulk liquid?
Yes
What gas requirements do
you have in your lab?
Hydrogen
No
Nitrogen
Zero Air
Extend your cover with
Peak Scientific offer comprehensive gas generator after sales support packages.
Peak [Protected] aftercare support can guarantee an on-site response within
72 hours*, genuine parts from our ISO9001 approved factory and a 95% first-time
fix rate. See our enclosed Peak [Protected] leaflet for further information.
Important!
You have 1 month to register your Peak Scientific product from the date of installation. Once registered
the warranty will be honoured for a period of 12 months. If you wish to defer the installation of your
generator, you must notify Peak Scientific immediately by emailing warranty@peakscientific.com.
For generators that remain unregistered after 1 month from the shipment date, the warranty will be
considered active from the date of factory dispatch.
* Complete Plan only
Important!
You have 1 month to register your Peak Scientific product from the date of
installation. Once registered the warranty will be honoured for a period of 12
months. If you wish to defer the installation of your generator, you must notify
Peak Scientific immediately by emailing warranty@peakscientific.com. For
generators that remain unregistered after 1 month from the shipment date, the
warranty will be considered active from the date of factory dispatch.
Page 27
Peak Scientific has highly trained, fully certified Field Service Engineers located in over 20 countries
across every continent around the world. This allows us to provide an industry-leading rapid response
service to our customers. With [Peak Protected], your laboratory’s productivity becomes our top
priority.
To discuss Peak Protected generator cover and payment options speak to your local Peak
Representative or for further information contact: protected@peakscientific.com
Peak Scientific
Fountain Crescent
Inchinnan Business Park
Inchinnan
PA4 9RE
Scotland, UK
Tel: +44 141 812 8100
Fax: +44 141 812 8200
For further information on any of our
generator products please contact
marketing@peakscientific.com
Genius XE SCI 2 User Manual Rev 16 RSID 3606 EN March 2024