Support Extension Notice SEN-002 NM20Z, CG22L  

Extracted text

Support Extension Notice
SEN-002

NM20Z- all variants
CG22L- all variants

Issued by: Peak Scientific
© Peak Scientific 2019

Rev 1

06/12/2019

Page 1 of 2

SCOPE
The purpose of this document is to inform of extension of product support for products
within the discontinuation phase and, where applicable, advise of any new or alternative
models that replace the discontinued products. This notice supersedes previous
notices issued for these products.

Product(s) Affected by this notice
The following product(s) are affected by this notice, where applicable the replacement
models and replacement part numbers are shown.

Part No

13-1057

Model

NM20Z

Support Level

Full Support

Extension

Replacement

Part No

Until

Model

December

Infinity 1031

13-1270

No replacement

No replacement

2020
43-1120

CG22L

Full Support

43-1140

December
2020

Effective Date
The extended support takes effect with the issue of this notice, products listed above are
discontinued but fully supported until the date shown above.

Service and Support
Service kits and spare parts will be made available for these products until the support
period end, after this time we will endeavor to provide support for a further period of 1
year on a ‘best efforts’ basis. Peak protected service plans are available until the date
shown above. Full support and best effort support periods may vary depending on future
availability of spare parts.
Please contact your Peak Scientific account manager if you have a requirement for
service kits/ spares, or a Peak Protected service plan.

Issued by: Peak Scientific
© Peak Scientific 2019

Rev 1

06/12/2019

Page 2 of 2