Support Extension Notice SEN-007  

Extracted text

Support Extension Notice
SEN-007

Infinity NM18L- all variants
Infinity NM32L- all variants
Infinity NM45L- all variants
NM60L- all variants
NM120L- all variants
NM180L- all variants

SCOPE
The purpose of this document is to inform of extension of product support for products
within the discontinuation phase and, where applicable, advise of any new or alternative
models that replace the discontinued products. This notice supersedes previous
notices issued for these products.

Product(s) Affected by this notice
The following product(s) are affected by this notice, where applicable the replacement
models and replacement part numbers are shown.

Issued by: Peak Scientific
© Peak Scientific 2021

Rev 1

05/02/2021

Page 1 of 2

Part No

All issued

All issued

All issued

Model
Infinity
NM18L
Infinity
NM32L
Infinity
NM45L

Support Level

Extension Until

Replacement Model

Part No

Full Support

March 31st, 2024

Solaris XE

3300671

Full Support

March 31st, 2024

Solaris XE

3300671

Full Support

March 31st, 2024

Infinity XE 50 Series

All issued

NM60L

Full Support

March 31st 2024

Infinity XE 50 Series

All issued

NM120L

Full Support

March 31st 2024

Infinity XE 50 Series

All issued

NM180L

Full Support

March 31st 2024

Infinity XE 50 Series

3300189/3300190
3300191/3300192
3300189/3300190
3300191/3300192
3300189/3300190
3300191/3300192
3300189/3300190
3300191/3300192

Effective Date
The extended support takes effect with the issue of this notice, products listed above are
discontinued but fully supported until the date shown above.

Service and Support
Service kits and spare parts will be made available for these products until the support
period end, after this time we will endeavor to provide support for a further period of 1
year on a ‘best efforts’ basis. Peak protected service plans are available until the date
shown above. Full support and best effort support periods may vary depending on future
availability of spare parts.
Please contact your Peak Scientific account manager if you have a requirement for
service kits/ spares, or a Peak Protected service plan.

Issued by: Peak Scientific
© Peak Scientific 2021

Rev 1

05/02/2021

Page 2 of 2