Support Extension Notice - SEN-008  

Extracted text

Support Extension Notice
SEN-008

Infinity NM32L – all variants

Copyright © Peak Scientific Instruments Ltd 2024 – Support Extension Notice SEN-008 – EN – 29/02/2024

Issued by E. Connor

Scope
The purpose of this document is to inform of extension of product support for products within the
discontinuation phase and, where applicable, advise of any new or alternative models that replace the
discontinued products. This notice supersedes previous notices issued for these products.

Product(s) Affected by this notice
The following product(s) are affected by this notice, where applicable the replacement models and
replacement part numbers are shown.

Part No

All issued

Model
Infinity
NM32L

Support Level

Extension Until

Replacement Model

Part No

Full Support

March 31st, 2025

Solaris XE

3300671

Effective Date
The extended support takes effect with the issue of this notice, products listed above are discontinued but
fully supported until the date shown above.

Service and Support
Service kits and spare parts will be made available for these products until the support period end, after this
time we will endeavor to provide support for a further period of 1 year on a ‘best efforts’ basis. Peak protected
service plans are available until the date shown above. Full support and best effort support periods may vary
depending on future availability of spare parts.
Please contact your Peak Scientific account manager if you have a requirement for service kits/ spares, or a
Peak Protected service plan.

Copyright © Peak Scientific Instruments Ltd 2024 – Support Extension Notice SEN-008 – EN – 29/02/2024

Issued by E. Connor