Infinity XE 50X0 Series - User Manual 

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Resource details

Resource ID

2750

Access

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Contributed by

Liam Couttie

Updated date

16 October 18

Review date

16 October 19

Title

Infinity XE 50X0 Series - User Manual

Revision Number

1

Revision Details

Initial Release

Keywords

Infinity, XE, 50 Series, fifty, 5010, 5020, 5030, 5040, User, Manual, Guide

Product Range

Infinity

Language

UK English

Company Brand

Peak Scientific

Public / Private

public

Extracted text

Infinity XE 50X0 Series
User Manual

Copyright © Peak Scientific Instruments Ltd 2018 — Infinity XE 50X0 Series User Manual Rev 1 RSID 2750 EN —16/10/2018

Contents
Change History

3

How to use this Manual

3

Introduction 4
Warranties and Liabilities

5

Warranty & Liability Coverage

5

Safety Notices

7

Symbols 7
Safety Notice to Users

7

Declaration of Conformity

8

Environmental Declaration

9

Technical Specification

10

Unpacking 12
Fittings Kit Contents

13

Installation 14
Generator Environment

14

Generator Overview

15

General Dimensions

15

Rear Connections

16

Inlet Air Quality

16

Electrical Connection

17

Electrical Panel Access

17

Normal Operation

18

On Demand Gas

18

Eco Mode

18

Commissioning 19
Tubing Lengths

19

Service Requirements

20

Service Schedule

20

Peak Protected

21

Cleaning 22
Safely Isolated Condition

22

Safe State After Repair

22

Troubleshooting 23

Page 2

Change History
Rev

Comment

Name

Date

How to use this Manual
This manual is intended for end users and has been written as a reference document
where you can skip to the relevant information.
Users can refer to the contents page to find the relevant information.
Please review each of the following sections carefully.
Thank you for selecting Peak Scientific to meet your gas generation needs, and should
you require any further assistance or support please do not hesitate to contact Peak
Scientific or the Peak Partner from which you purchased your generator.

Page 3

Introduction
The Infinity XE 50 Series delivers performance and value beyond expectations, offering
a pure and reliable source of gas. These perpetual flow nitrogen generators are suitable
for a variety of applications in your laboratory.
These models provide a source of nitrogen gas with other features including:
• Single Source Solution - One generator can cater for the requirement of multiple
applications & multiple laboratories on site
• Durable - Few moving parts with minimum maintenance requirements
• Quiet in operation – Silent whilst operating
• Mobile – Flexibility to position the generator where required
• Simple installation – Generator designed as a plug and play system
• Economical – More cost effective than any other gas supply method
• Convenient – Gas on demand, no hazards, no need to worry about running out of
gas
• Eco-mode – Energy efficient eco-mode ensures low running costs
The Infinity XE 50 Series generators are based on proven technology, and selectively
remove oxygen, moisture and other gases to leave clean, dry, phthalate free nitrogen.
To ensure these Generator models meet our high expectations with regards to reliability
and performance, we have tested them extensively at our manufacturing plant and with
end users around the world to ensure reliability and longevity of the system.

Page 4

Warranties and Liabilities
Warranty & Liability Coverage
1. Peak warrants that, subject to the provisions in this statement, purchased Peak generators, whether
purchased directly from Peak or indirectly via an approved, certified and trained distributor or partner
(referred to hereafter as a “Peak Partner”) will comply in all material respects with any specifications
referred to in your customer order confirmation and, subject to installation and operational guidelines
being followed as described in applicable product manuals, shall be free from any defects in quality
of materials or workmanship for a period of one year from the date of installation, provided this takes
place within 3 months of factory dispatch.
2. Where the purchased generator is from the Precision Hydrogen series, Peak further warrants that,
subject to installation and operational guidelines being followed as described in applicable product
manuals, the hydrogen cell shall be free from any defects in quality of materials or workmanship for a
total period of three years (inclusive of warranty period specified in clause 1) from date of installation,
provided this takes place within 3 months of factory dispatch.
3. Where the purchased generator is from the i-Flow 6000 series, Peak further warrants that, subject
to installation and operational guidelines being followed as described in applicable product manuals,
the generator shall be free from any defects in quality of materials or workmanship for a total period
of two years (inclusive of warranty period specified in clause 1) from the date of installation, provided
this takes place within 3 months of factory dispatch and the following provisions have also been met:
a. you must purchase a service plan, ensuring the generator is serviced by Peak or a Peak Partner on
or before the end of the first 12 months of your ownership, and serviced at least once during each
subsequent 12 month period thereafter;
b. the generator (and any associated equipment)
must have been commissioned by Peak or a Peak Partner;
c. the feed air or inlet air supply to the generator must comply with ISO 8573-1:2010 Class 1.2.1 at all
times;
d. your air compressor, dryer, filtration and oil removal systems must be deemed suitable for use
by Peak or a Peak Partner, and must be changed and serviced regularly, in line with the equipment
manufacturer’s recommended guidelines; and
e. any generator failure or fault that is deemed to have been caused by the failure of any upstream
equipment, component, part or system (such as air compressor, air treatment or filtration) will be
excluded from the warranty described herein.
4. Peak also warrants that any replacement parts whether purchased (directly from Peak, or via a Peak
Partner) or supplied as part of any remedial action undertaken in line with the provisions of clauses 12
and 13, shall be free from any defects in quality of materials or workmanship for a period of 180 days
from the date of factory dispatch, provided its installation is performed by Peak or a Peak Partner.
5. This warranty does not exclude Peak’s liability in respect of any claim for death or personal injury
to any person, in so far as such can be attributed to negligence or breach of duty of care directly
resulting from failure of Peak to comply with the provisions in clauses 1, 2, 3 & 4.

Exclusions & Limitations
6. This warranty does not cover:
a. damage, deterioration or malfunction resulting from an alteration or modification to a generator
which has not been carried out by Peak or a Peak Partner;
b. damage, deterioration or malfunction resulting from what Peak reasonably believes to be abuse, or
misuse of a generator by you or any third party;
c. liability for accident or neglect (other than pursuant to clause 5);
d. maintenance or repairs which have not been carried out by Peak or a Peak Partner;
e. operation of a generator or exposure of a generator to environmental conditions that fall out-with
operational guidelines as specified in the applicable product user manual; and
f. lightning, power surges or any other acts of God or nature.
7. This warranty is non-transferrable. Only the original owner of the generator may benefit from the
terms within this statement.

Page 5

8. Peak shall not be liable in respect of any claim made for costs, damages, losses or expenses (whether
consequential, direct, indirect or otherwise) or in any respect howsoever arising including, but not
limited to, liability from accident or negligence (other than pursuant to clause 5) that may be suffered
by you or any third party.
9. No person or entity is authorised to change the terms and conditions outlined in this warranty
statement in any respect, or to create any additional obligations or liabilities for any party involved.
10. This warranty statement supersedes any and all prior warranty agreements between the parties and
constitutes the complete, final and exclusive understanding of the parties with respect to the subject
matter. All prior negotiations, representations, or promises, whether oral or written, of either party
shall be deemed to have been merged herein.
11. If any part of this warranty statement is invalidated, for whatever reason, such part will be deleted
and the rest shall remain unaffected, continuing to be in full force and effect.

Delivery of Warranty Service
12. Subject to clause 13, and:
a. Peak being notified by you, within the duration of the applicable warranty period, of any defect
that you think is subject to any warranty valid under clauses 1, 2, 3 or 4; and
b. Peak being permitted to inspect the generators, parts and their installation (along with any relevant
packaging)
Peak shall at its option repair or replace defective generators or parts (including, if necessary, any
moving parts and irrespective of runtime). No additional charges will apply, for parts or delivery and,
where applicable, labour or travel. Peak will endeavour to deliver this service within 3 working days of
your notification.
13. Where, in Peak’s reasonable opinion, a defect is subject to an exclusion described in clause 6, Peak
reserves the right to charge for parts or delivery and, where applicable, you may also be charged by
Peak for call out, labour or travel in respect of any repair or replacement which you authorize Peak to
carry out.

Page 6

Safety Notices
Peak Scientific Instruments cannot anticipate every possible circumstance which may
represent a potential hazard. The warnings detailed within this manual refer to the most
likely potential hazards, but by definition cannot be all inclusive. If the user employs
an operating procedure, item of equipment or a method of working which is not
specifically recommended by Peak Scientific, the user must ensure that the equipment
will not be damaged or become hazardous to persons or property.

Symbols
This manual uses the following symbols to highlight specific areas important to the safe
and proper use of the generator.

WARNING

A WARNING notice denotes a hazard. It calls attention to an operating procedure,
process or similar, which if not correctly performed or adhered to, could cause
personal injury or in the worst case death. Do not proceed beyond a WARNING
notice until the indicated conditions are fully understood or met.

CAUTION

A CAUTION notice denotes a hazard. It calls attention to an operating procedure,
process or similar, which if not correctly performed or adhered to, could cause
damage to the generator or the application. Do not proceed beyond a CAUTION
notice until the indicated conditions are fully understood or met.
Caution, risk of electric shock. Ensure power to the generator has been removed
before proceeding.

Safety Notice to Users

WARNING

WARNING

These instructions must be read thoroughly and understood before
installation and operation of your Peak Generator. Use of the generator
in a manner not specified by Peak Scientific MAY impair the SAFETY
provided by the equipment.
When handling, operating or carrying out any maintenance, personnel
must employ safe engineering practices and observe all relevant local
health and safety requirements and regulations. The attention of UK
users is drawn to the Health and Safety at Work Act 1974, and the
Institute of Electrical Engineers regulations.
If the equipment is used in a manner not specified by the manufacturer,
the protection provided by the equipment maybe impaired.

WARNING

Page 7

Declaration of Conformity
We

Peak Scientific Instruments Ltd.

Of

Fountain Crescent, Inchinnan, Renfrewshire, PA4 9RE

Declare that:


Equipment:

Nitrogen Gas Generator



Models:

Infinity XE 50 Series


To which this declaration relates, is in conformity with the applicable EC directives,
harmonized standards, and other normative requirements.
• Low Voltage Directive 2014/35/EU
EN 61010-1: 2010 Electrical Equipment for measurement, control and laboratory use.
• Electromagnetic Compatibility Directive 2014/30/EU
EN 61326-1: 2013 Electrical Equipment for measurement, control and laboratory use.
All evaluation, testing and certification issued by:


York EMC Services



Unit 1, Grangemouth Technology Park



Earls Road

Grangemouth
UK


FK3 8UZ

Signed: Name: Chris Pugh
Date:

Page 8

22/06/2017

Position:

Chief Technology Officer

Environmental Declaration
We

Peak Scientific Instruments Ltd.

Of

Fountain Crescent, Inchinnan, Renfrewshire, PA4 9RE

Declare that:


Equipment:

Nitrogen Gas Generator



Models:

Infinity XE 50 Series

Is fully compliant with the following Directives
• 2012/19/EU

WEEE (Waste of Electrical and Electronic Equipment)

• 2011/65/EU

RoHS 2 (Restriction of Hazardous Substance)

Peak Scientific Instruments Ltd fully complies with its obligations towards the European
WEEE (Waste of Electrical and Electronic Equipment) Directive 2012/19/EU. These
obligations are being met within the B2B compliance group.
Peak Scientific Instruments Ltd has developed all reasonable ‘due diligence’ controls to
ensure that our products comply with the principles and requirements of the European
recast RoHS (Restriction of Hazardous Substances) Directive 2011/65/EU. Similar
directives in the United States and China, for example, have also been captured within
this program.
Where a specific certificate of compliance is required, this can be requested, on
a product serial number basis, directly from Peak Scientific Instruments Ltd, by
contacting us through our website on www.peakscientific.com
Signed: Name: Chris Pugh
Date:

Page 9

22/06/2017

Position:

Chief Technology Officer

Technical Specification
Infinity XE 5010 & 5020
Environment
5010

Minimum Operating Ambient Temperature
Maximum Operating Ambient Temperature
Maximum Relative Humidity

5020

5°C (41°F)
30°C (86°F)
80%

*

Maximum safety ambient temperature 30°C

**

When taken out of storage the generator should be allowed to acclimatize at room temperature for a



minimum of 3 hours before operation.

Inlet Conditions
Minimum Air Inlet Pressure
Maximum Air Inlet Pressure
Minimum Air Inlet Flow
Minimum Air Quality

4.1 bar (60 psi)
9.9 bar (145 psi)
Dependant on required flow and purity
ISO 8573-1:2010 Class [1.4.1]

Generator Outlets
Maximum Pressure Drop (Inlet-Outlet)
Maximum Outlet Flow (95% Nitrogen)
Outlet Nitrogen Purity
Start-Up Time
Particles
Pressure Gauges

0.7bar (10psi)
130 L/min

260 L/min
95 - 99.5%
30 minutes
2

Electrical Requirements
Voltage
Frequency
Current
Input Connection
Power Cord (Supplied)
Pollution Degree
Insulation Category

100-230V
60 Hz / 50 Hz
0.4A at 100V / 0.174A at 230V
C20 Plug
C19 socket to local connection (13A min 16A Max)
2
I

General
Dimensions cm (inches) WxDxH
Generator Weight Kg (lbs)
Shipping Weight Kg (lbs)

Page 10

50 x 50 x 99 (19.6 x 19.6 x 39.0)
50.4 kg (111 lb)
54.6 kg (120 lb)
67 kg (148 lb)
72 kg (159 lb)

Technical Specification
Infinity XE 5030 & 5040
Environment
5030

Minimum Operating Ambient Temperature
Maximum Operating Ambient Temperature
Maximum Relative Humidity

5040

5°C (41°F)
30°C (86°F)
80%

*

Maximum safety ambient temperature 30°C

**

When taken out of storage the generator should be allowed to acclimatize at room temperature for a



minimum of 3 hours before operation.

Inlet Conditions
Minimum Air Inlet Pressure
Maximum Air Inlet Pressure
Minimum Air Inlet Flow
Minimum Air Quality

4.1 bar (60 psi)
9.9 bar (145 psi)
Dependant on required flow and purity
ISO 8573-1:2010 Class [1.4.1]

Generator Outlets
Maximum Pressure Drop (Inlet-Outlet)
Maximum Outlet Flow (95% Nitrogen)
Outlet Nitrogen Purity
Start-Up Time
Particles
Pressure Gauges

1.4bar (20psi)
390 L/min

520 L/min
95 - 99.5%
30 minutes
2

Electrical Requirements
Voltage
Frequency
Current
Input Connection
Power Cord (Supplied)
Pollution Degree
Insulation Category

100-230V
60 Hz / 50 Hz
0.4A at 100V / 0.174A at 230V
C20 Plug
C19 socket to local connection (13A min 16A Max)
2
I

General
Dimensions cm (inches) WxDxH
Generator Weight Kg (lbs)
Shipping Weight Kg (lbs)

Page 11

50 x 50 x 99 (19.6 x 19.6 x 39.0)
58.8 kg (130 lb)
63 kg (138 lb)
77 kg (170 lb)
82 kg (180 lb)

Unpacking
Although Peak Scientific takes every precaution with safe transit and packaging, it is
advisable to fully inspect the unit for any sign of transit damage.
Check ‘SHOCKWATCH’ and ‘TIP-N-TELL’ labels for signs of rough handling prior to
unpacking

Any damage should be reported immediately to the carrier and Peak Scientific or the
Peak Partner from where the unit was purchased.
Follow the unpacking instructions posted on the side of the crate. It will require two
people to remove the unit from the shipping crate and to manoeuvre the generator to
the desired location.
Please save the product packaging for storage or future shipment of the generator.
Note: Included with the generator is a “Fittings Kit” containing mains power leads for
UK, EU & US and also all the required fittings and warranty registration card. Be careful
not to discard these with the packaging. 

Page 12

Fittings Kit Contents
Supplied in the Fittings Kit are all the fittings required to connect the generator to the
application. The contents of the Fittings Kit are as follows:
1. 6mm PE Tubing x 3m
2. 12mm PE Tubing x 6m
3. 6mm Push-Fit Fitting x 1
4. 12mm Push-Fit Fitting x 2*
5. 16mm Push-Fit Fitting x 1**
6. Tee fitting



x 1

7. Shut-off Valve x 1
8. UK Mains Power Cable x 1
9. EU Mains Power Cable x 1
10. JP Mains Power Cable x 1
11. US Mains Power Cable 230v

x1

12. US Mains Power Cable 110v

x1

13. 4mm Hex Key x 1
14. 5mm Hex Key x 1
15. 8mm Hex Key x 1
All of the generators output ports are located on the output panel at the rear of the
unit.
* x1 with 5030 & 5040
** 5030 and 5040 only

Page 13

Installation
Generator Environment
The generator is designed for indoor use only. It should be installed adjacent to
the application(s) it is supplying. If this is not convenient then the unit can be sited
elsewhere, however, consideration should be made of the lengths of pipe runs as
pressure drops can result from extended runs of pipe.
Performance of the generator is affected by ambient conditions. Note should also be
taken to the proximity of Air Conditioning outlets. These can sometimes give rise to
“pockets” of air with high relative humidity. Operation of the unit within such a pocket
could adversely affect its performance. Consideration should also be given to the
air flow around the unit. It is recommended that an air gap of 75mm (3”) should be
maintained down both sides and at the rear of the unit. Please refer to the drawing
below for the general dimensions of the unit.
Minimum Operating Ambient Temperature:

5 °C (41 °F)

Maximum Operating Ambient Temperature:

30 °C (86 °F)

Page 14

Generator Overview
General Dimensions
500 mm / 19.6”

500 mm / 19.6”

990 mm / 39"
The generator must always be placed on a flat, level surface. Failure to
do so will affect the performance of the generator.
WARNING

Page 15

Rear Connections

Mains Cable
12mm Push-Fit Fitting (5010,5020)
16mm Push-Fit Fitting (5030,5040)
Tee Fitting/Shut-Off Valve/12mm Push-Fit Fitting
6mm Push-Fit Fitting

Inlet Air Quality
The Nitrogen Generator should be connected to a ISO 8753-1:2010 (1:4:1) source of
compressed air. A minimum pressure of 60 psig is required for efficient operation of
the Generator. Any doubts as to the suitability of your compressed air supply should be
referred to the factory for advice.
A MAXIMUM OIL VAPOUR CONTENT OF 0.01 mg per m^3 is PERMISSIBLE
Air Inlet and Nitrogen Outlet connections are at the rear of the generator in the middle
right side of the panel. The Air inlet connection is the right port, 12mm Push-Fit Fitting
(5010,5020) 16mm Push-Fit Fitting (5030,5040), Outlet port is 12mm Push-Fit Fitting

Page 16

Electrical Connection
Connect the generator to an appropriate 85-264 volt single-phase supply, refer to
the generator serial plate for input specification and ensure your supply matches the
requirements.
If the appropriate power cord is not supplied; a new plug, rated to at least 12 amps, can
be fitted by a qualified electrician.

WARNING

This unit is classified as SAFETY CLASS 1. THIS UNIT MUST BE
EARTHED. Before connecting the unit to the mains supply, please
check the information on the serial plate. The mains supply must be of
the stated AC voltage and frequency.

EARTH/GROUND (E):-

Green & Yellow or

Green

LIVE (L):-

Brown

or

Black

Neutral (N):-

Blue

or

White



Electrical Panel Access

WARNING

Page 17

Changing settings within this enclosure may adversely affect the
operation of the generator. This enclosure should not be accessed
unless by or under direct instruction from a trained individual.

Normal Operation
The Infinity XE 50 Series Gas Generators are designed specifically to minimize operator
involvement. Given that the systems are installed as described in earlier sections and is
serviced in accordance with the specified maintenance recommendations (see Service
Requirements), then it should simply be a matter of turning the Generator on when it is
required.
The Generator will automatically produce the factory set flow and pressure as detailed
in the Technical Specifications.

On Demand Gas
The generator will produce nitrogen on demand. If the application is operating
and requires a gas flow, the system it is connected to will supply this to suit the
requirements of the application. If the application requirement for gas stops, the system
will also stop. If the demand from the application starts again, the system will detect
the demand for gas and will automatically start again to suit the demand.

Eco Mode
When demand from the instrument is below 1.2L/min the Infinity XE generator will stop
demanding air from the external compressor. If demand from the application starts
again, the system will detect the demand for gas and will automatically start up again.

Page 18

Commissioning
With the generator installed as previously described, connect the application to the
Nitrogen output port and open the air supply to the unit. On reaching operational
pressure the generator will produce Nitrogen at the customer-specified purity. The
design of the generator is such that it will deliver up to the rated output flow of
Nitrogen, determined by demand of the consuming equipment. Rated flow, purity and
pressure are customer-specific and dependent on inlet conditions being met as detailed
on the individual generator
The design of the generator is that it will deliver variable purity dependant on the
inlet pressure and outlet flow rate. Outlet pressure may be adjusted by the pressure
regulator on the rear of the unit, allowing for up to 20 psi pressure drop across the
system. Should the demand for the nitrogen stop, the generator will automatically go
into "eco-mode" (refer to page 18), shutting off the air inlet. Once the demand restarts
the generator automaticcaly resumes producing Nitrogen. The generator is protected
from over pressurising.

Tubing Lengths

CAUTION

The diameter of the tubing which will be connected to the gas outlet is
important and is determined by the length of tubing required. Failure
to follow these recommendations could lead to pressure between
generator and application.

> 10 - 40 meters: Use 12/10 (12mm O/D, 10mm I/D) Tubing.
> 40 metres:


Please contact Peak Scientific with the relevant distance andwe

will calculate the flow resistance and the tubing size required.

The imperial equivalents are: 12/10 = 1/2” O/D, 3/8” I/D.



Air input tubing for 5030 & 5040 is not supplied. 16mm OD, 12mm ID PTFE Tubing is
reccomended.

Page 19

Service Requirements
Service Schedule
Purchase Interval

Component

12 Months

Infinity XE 50 Series Annual Maintenance Kit www.peakscientific.com/ordering

Page 20

Visit

Peak Protected
With Peak Scientific you invest in not only a product but peace of mind. With a network of
certified Peak engineers stationed throughout the globe, Peak’s rapid response team are
never far away and our commitment is to keep your generator running day in, day out,
protecting your laboratory workflow.

[Peak Protected] can provide…

Installation

A dedicated Peak engineer will visit
your lab to install and setup your
generator

IQ/OQ

Certified assurance for applications
requiring documented qualification

Complete plan

Swift response by a Peak Service
Engineer within 72 hours & planned
preventative maintenance

Spares

Genuine Peak parts with express
delivery, ensuring optimal
performance and lifetime

Premium Protected

Guaranteed rapid on-site response
within 24 hours & planned
preventative maintenance

Technical Support Hotline

Around the clock support by phone
or online with our global technical
helpdesk

To find out more about protecting your investment visit: www.peakscientific.com/protected

Page 21

Cleaning
Clean the outside of the generator only using warm soapy water and a clean damp
cloth. Ensure all excess fluid is thoroughly removed from the cloth prior to use.
Cleaning should only be undertaken with the power switched off and
the power cord removed from the rear of the generator.

CAUTION

Under no circumstances should any solvents or abrasive cleaning
solutions be used as these can contain fumes that could be harmful to
the generator.
Care should be taken with Leak Detections Liquids.

CAUTION

Safely Isolated Condition
The unit is in a safely isolated condition when it is disconnected from its application and
fully de-pressurised. Directions for isolating the Generator are shown below.

WARNING

Failure to place the Generator in a safely isolated condition when
instructed to do so may lead to personal injury or injury to others and
even death.

1. Switch generator off.
2. Disconnect from air supply.
3. Ensure the output pressure gauge reads zero. (If gauge does not fall to zero, open
the manual ball valve at the outlet port, to allow trapped gas to escape.)
4. Disconnect from the application.

Safe State After Repair
To guarantee the generator is in a safe state after a repair, please ensure the following
conditions are met;
• All earth leads have been reconnected.
Earth leads should be connected to the earth tabs located on the door panels, as
shown below.
• The electricity cable has been correctly refitted.
The mains cable should be plugged into the IEC power inlet located on the rear
panel of the generator. This unit is classified as SAFETY CLASS 1. THIS UNIT MUST
BE EARTHED.

Page 22

Troubleshooting
Problem

Possible Solution
• Ensure power cord is plugged into the
Generator and that the power socket is
turned on.

The Generator will not switch on and the
power switch does not illuminate.

The Generator will not switch on but the
power switch is illuminated.

• Check the fuse in the power cord plug.
• Contact your service provider.

• Disconnect power cord from the rear of
the Generator. Open the left hand panel
are check that the circuit breaker is turned
on (switch in the up position). Reconnect
power cord.
• Contact your service provider.

• Check the pressure regulator at the back
of the unit has not been adjusted.

The output pressure has dropped below its
original set point.

• Check to see if the inlet pressure gauge
has dropped below the set air supply
pressure.
• If so, check your air supply does not have
a pressure drop over the length of tubing
and has no leaks.
• Contact your service provider.

Page 23

Go Online or Complete and Return
We know that registering any of your recently purchased products is not the
first thing on your mind- but it is very important to both of us. Not all warranties
are alike and Peak Scientific stand out against other gas suppliers as we offer a
comprehensive, quick response, on-site warranty. This means that in the very
unlikely case that your gas generator develops a fault we have rapid support
teams on-hand around the world who are able to come to your lab and get you
back up and running in no time.
Register for your comprehensive 12 month on-site warranty with ease online at
www.peakscientific.com/protected.
Alternatively, you can send the completed form to Peak Scientific by post or
email at warranty@peakscientific.com.

Go Online or Complete and Return
You can register for your FREE 12 month Warranty with ease online at
www.peakscientific/protected.
Alternatively, you can send the completed form to Peak Scientific by post or
email at warranty@peakscientific.com.

Product Warranty Registration
Contact name
Email address
Company
Address
City/town
Postcode
Country
Telephone
Generator serial #
Model type
Installation date
Do you still use an
alternative gas solution i.e.
cylinders or bulk liquid?

Yes

What gas requirements do
you have in your lab?

Hydrogen

No

Nitrogen

Zero Air

Extend your cover with
Peak Scientific offer comprehensive gas generator after sales support packages.
Peak [Protected] aftercare support can guarantee an on-site response within
72 hours*, genuine parts from our ISO9001 approved factory and a 95% first-time
fix rate. See our enclosed Peak [Protected] leaflet for further information.
Important!
You have 1 month to register your Peak Scientific product from the date of installation. Once registered
the warranty will be honoured for a period of 12 months. If you wish to defer the installation of your
generator, you must notify Peak Scientific immediately by emailing warranty@peakscientific.com.
For generators that remain unregistered after 1 month from the shipment date, the warranty will be
considered active from the date of factory dispatch.
* Complete Plan only






Important!
You have 1 month to register your Peak Scientific product from the date of
installation. Once registered the warranty will be honoured for a period of 12
months. If you wish to defer the installation of your generator, you must notify
Peak Scientific immediately by emailing warranty@peakscientific.com. For
generators that remain unregistered after 1 month from the shipment date, the
warranty will be considered active from the date of factory dispatch.
Page 24

Page 25

Page 26

Page 27

Peak Scientific has highly trained, fully certified Field Service Engineers located in over 20 countries
across every continent around the world. This allows us to provide an industry-leading rapid response
service to our customers. With [Peak Protected], your laboratory’s productivity becomes our top
priority.
To discuss Peak Protected generator cover and payment options speak to your local Peak
Representative or for further information contact: protected@peakscientific.com

Peak Scientific
Fountain Crescent
Inchinnan Business Park
Inchinnan
PA4 9RE
Scotland, UK
Tel: +44 141 812 8100
For further information on any of our
generator products please contact
marketing@peakscientific.com

Copyright © Peak Scientific Instruments Ltd 2018 — Infinity XE 50X0 Series User Manual Rev 1 RSID 2750 EN —16/10/2018

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