Complete Plan 48  

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Complete Plan 48

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48hr

All-inclusive 48-hour* rapid response service plan
Maximize uptime and performance with Complete Plan 48. Suitable for labs where
uptime is critical, our best-selling service plan includes all scheduled preventative
maintenance visits and unlimited breakdown visits, parts and labor with and
market leading on-site rapid response time.

What you get with Complete Plan 48
The Complete Plan 48 is the investment you need if instrument downtime can impose major disruption on your
productivity and overall lab output.
With Complete Plan 48 your generator can run to its full potential year on year with a preventative maintenance
visit scheduled at a time that suits you, keeping your generator in top condition. Your service visit with Complete
Plan 48 also includes updates to the latest specification components and generator software at no additional
cost. All compressor-based products with a service plan for 4 consecutive years will be eligible for a
complementary replacement of the compressor.
In the unlikely event of a product issue, with Complete Plan 48 help is just a phone call away. Peak’s global
technical support is available by phone or e-mail and, should a site visit be required, a Peak field service
engineer will be at your location within 48 hours with all parts, travel and labor expenses covered by the plan.

Complete Plan 48 Benefits
Guaranteed On-site Response Time

48 hours*

Annual Preventive Maintenance Visit
Breakdown Visits

Unlimited

Phone Access to Technical Support Helpdesk
Updates of Components and Software Included
Spare Parts
Labor
*48hrs applies to USA, UK & Ireland customers only (excluding Alaska & Hawaii). Standard 72-hour response time
applies as normal to other locations throughout the world.

For full terms and conditions visit www.peakscientific.com/terms-service

Unlimited