Genius 3030 & 3031 - User Manual 

Extracted text

Genius 3030 & 3031
User Manual

Genius3030-3031 User Manual Rev 3 RSID 128 PN UM-0005 06/03/19

Contents
Change History
3
How to use this Manual
3
Introduction 4
Warranties and Liabilities
5
Safety Notices
6
Declaration of Conformity
7
Environmental Declaration
8
Technical Specification
9
Unpacking 11
Installation 13
Generator Overview
14
Electrical Connection
16
Start-Up Sequence
17
Normal Operation
17
On Demand Gas
17
Generator Cycling
18
Unusual Operation
18
Connecting to the application
19
Service Requirements
20
Peak Protected
22
Cleaning 23
Troubleshooting 24

Page 2

Change History
Rev

Comment

Name

Date

1

Initial Release

L. Couttie

06/04/2015

2

Content Update

L. Couttie

04/01/2017

3

Indication of Fault Correction

L. Couttie

06/03/2019

How to use this Manual
This manual is intended for end users and has been written as a reference document
where you can skip to the relevant information.
Users can refer to the contents page to find the relevant information.
Please review each of the following sections carefully.
Thank you for selecting Peak Scientific to meet your gas generation needs, and should
you require any further assistance or support please do not hesitate to contact Peak
Scientific or the Peak Partner from which you purchased your generator.

Page 3

Introduction
The Genius 3030 & 3031 have been developed to provide a supply of nitrogen gas
and dry air. We’ve built them with internal air compressors as standard, removing the
reliance upon an in-house air supply.
The Genius 3030 combines two individual systems in one cabinet, with both systems
supplying a single source of nitrogen gas as well as two independent suplies of clean
dry air. This allows two mass spectrometers to be supplied by one single Peak Scientific
gas generator.
The Genius 3031 provides a source of nitrogen gas as well as two independent supplies
of clean dry air.
These model provide a source of nitrogen gas and dry air with other features including:
• Quiet in operation – Insulated compressor compartment for minimum disruption
• Cool – Minimal heat build-up in the lab
• Intelligent – High duty service indicator
• Mobile – Flexibility to position the generator where required
• Simple installation – Generator designed as a plug and play system
• Economical – More cost effective than any other gas supply method
• Convenient – Gas on demand, no hazards, no need to worry about running out of
gas
The Genius 3030 & 3031 are based on proven technology, and selectively remove
oxygen, moisture and other gases to leave clean, dry, phthalate free nitrogen and dry
air. Internal air compressors make these units independent from in-house air supplies
and fitted castors allow the user to easily position the units in the lab.
To ensure these Generator models meet our high expectations with regards to reliability
and performance, we have tested them extensively at our manufacturing plant and with
end users around the world to ensure reliability and longevity of the system.

Page 4

Warranties and Liabilities
1. The Company warrants that it has title to the Goods.
2. Subject to the provisions of this clause the Company warrants that the Goods
shall comply in all material respects with any specification referred to in the Order
Confirmation (as the same may be amended) and shall, subject thereto, be free
from defects in material and workmanship for the lesser of a period of twelve
months from the date of delivery or thirteen months from the date of dispatch
from the factory.
3. Save as provided in this clause and except where the Goods are sold to a person
dealing as a consumer (within the meaning of the Unfair Contract Terms Act
1977) all warranties, conditions or other terms implied by statute or common
law are hereby expressly excluded save to the extent they may not be lawfully
excluded. When the Goods are sold to a consumer within the meaning of the Unfair
Contract Terms Act 1977 their statutory rights are not affected by the provisions of
this clause.
4. In the event of the Customer making a claim in respect of any defect in terms of
clause 2 hereof the Customer must.
1. Reasonably satisfy the Company that the Goods have been properly installed,
commissioned, stored, serviced and used and without prejudice to the generality
of the foregoing that any defect is not the direct or indirect result of lack of repair
and/or servicing, incorrect repair and/or servicing, use of wrong materials and/or
incorrect spare parts
2. Allow the company to inspect the Goods and/or any installation and any relevant
packaging as and when reasonably required by the Company.
5. Subject to the Company being notified of any defect as is referred to in sub-
clause 2 hereof within a reasonable time of it becoming apparent and subject always
to the terms of sub-clause 4 hereof, the Company shall, in its option, replace or
repair the defective Goods or refund a proportionate part of the Price. The Company
shall have no further liability to the Customer (save as mentioned in sub-clause 6
hereof).
6. The Company shall be liable to indemnify the Customer in respect of any claim
for death or personal injury to any person in so far as such is attributable to the
negligence or breach of duty of the Company or any failure by the Company to
comply with the provisions of sub-clause 2 hereof.
7. Save as provided in sub-clause 2 hereof the Company shall not be liable in respect
of any claim by the Customer for costs, damages, loss or expenses (whether direct,
indirect, consequential or otherwise) or indemnity in any respect howsoever arising
including, but not by way of limitation, liability arising in negligence (other than
pursuant to clause 6 above) that may be suffered by the Customer or any third
party.

Page 5

Safety Notices
Peak Scientific Instruments cannot anticipate every possible circumstance which may
represent a potential hazard. The warnings detailed within this manual refer to the most
likely potential hazards, but by definition cannot be all inclusive. If the user employs
an operating procedure, item of equipment or a method of working which is not
specifically recommended by Peak Scientific, the user must ensure that the equipment
will not be damaged or become hazardous to persons or property.

Symbols
This manual uses the following symbols to highlight specific areas important to the safe
and proper use of the generator.

WARNING

A WARNING notice denotes a hazard. It calls attention to an operating procedure,
process or similar, which if not correctly performed or adhered to, could cause
personal injury or in the worst case death. Do not proceed beyond a WARNING
notice until the indicated conditions are fully understood or met.

CAUTION

A CAUTION notice denotes a hazard. It calls attention to an operating procedure,
process or similar, which if not correctly performed or adhered to, could cause
damage to the generator or the application. Do not proceed beyond a CAUTION
notice until the indicated conditions are fully understood or met.
Caution, risk of electric shock. Ensure power to the generator has been removed
before proceeding.

Safety Notice to Users

WARNING

WARNING

These instructions must be read thoroughly and understood before
installation and operation of your Peak Generator. Use of the generator
in a manner not specified by Peak Scientific MAY impair the SAFETY
provided by the equipment.
When handling, operating or carrying out any maintenance, personnel
must employ safe engineering practices and observe all relevant local
health and safety requirements and regulations. The attention of UK
users is drawn to the Health and Safety at Work Act 1974, and the
Institute of Electrical Engineers regulations.
If the equipment is used in a manner not specified by the manufacturer,
the protection provided by the equipment maybe impaired.

WARNING

Page 6

Declaration of Conformity
We

Peak Scientific Instruments Ltd.

Of

Fountain Crescent, Inchinnan, Renfrewshire, PA4 9RE

Declare that:


Equipment:

Nitrogen Gas Generator



Models:

Genius 3030, Genius 3031


To which this declaration relates, is in conformity with the applicable EC directives,
harmonized standards, and other normative requirements.
• Low Voltage Directive 2006/95/EC
EN 61010-1: 2010 Electrical Equipment for measurement, control and laboratory use.
• Electromagnetic Compatibility Directive 2004/108/EC
EN 61326-1: 2013 Electrical Equipment for measurement, control and laboratory use.
• FCC47 CFR Part 15 Class B
Unintentional radiators; Conducted and Radiated emissions limits.
All evaluation, testing and certification issued by:


York EMC Services



Unit 1, Grangemouth Technology Park



Earls Road

Grangemouth


FK3 8UZ



United Kingdom

Signed: Name: Chris Pugh
Date:

Page 7

23/09/2016

Position:

Engineering & Operations Director

Environmental Declaration
We

Peak Scientific Instruments Ltd.

Of

Fountain Crescent, Inchinnan, Renfrewshire, PA4 9RE

Declare that:


Equipment:

Nitrogen Gas Generator



Models:

Genius 3030, Genius 3031

Is fully compliant with the following Directives
• 2012/19/EU

WEEE (Waste of Electrical and Electronic Equipment)

• 2011/65/EU

RoHS 2 (Restriction of Hazardous Substance)

Peak Scientific Instruments Ltd fully complies with its obligations towards the European
WEEE (Waste of Electrical and Electronic Equipment) Directive 2012/19/EU. These
obligations are being met within the B2B compliance group.
Peak Scientific Instruments Ltd has developed all reasonable ‘due diligence’ controls to
ensure that our products comply with the principles and requirements of the European
recast RoHS (Restriction of Hazardous Substances) Directive 2011/65/EU. Similar
directives in the United States and China, for example, have also been captured within
this program.
Where a specific certificate of compliance is required, this can be requested, on
a product serial number basis, directly from Peak Scientific Instruments Ltd, by
contacting us through our website on www.peakscientific.com
Signed: Name: Chris Pugh
Date:

Page 8

23/09/2016

Position:

Engineering & Operations Director

Technical Specification
Genius 3030
Environment
Minimum Operating Ambient Temperature
Maximum Operating Ambient Temperature
Maximum Altitude
Maximum Relative Humidity
Minimum Storage Temperature*
Maximum Storage Temperature*

5°C (41°F)
35°C (95°F)
2000 m
80% Non-Condensing
-20°C (-4°F)
60°C (140°F)

Generator Outlets
Curtain Maximum Flow Rate
Source Maximum Flow Rate
Exhaust Maximum Flow Rate
Start-up time
Particles
Phthalates
Suspended Liquids
Gas Outlets
Drain Outlets
Pressure Gauges

2 x 12 L/min @ 5.5 Bar (0.42 cfm @ 80 psi)
2 x 24 L/min @ 7.6 Bar (0.85 cfm @ 110 psi)
2 x 8 L/min @ 4.2 Bar (0.28 cfm @ 60 psi)
1 Hour
<0.01µm
NONE
NONE
6 x ¼” BSPP
1 x ¼” BSPP
6

Electrical Requirements
Voltage
Frequency
Current
Input Connection
Power Cord (Supplied)
Pollution Degree
Insulation Category

230 VAC ± 10%
50/60 Hz
12 Amps
C20 Plug
C19 socket to local connection (13A minimum)
2
II

General
Dimensions cm (inches) WxDxH
Generator Weight Kg (lbs)
Shipping Weight Kg (lbs)
Heat Output

Page 9

60 x 85 x 132.2 (23.6 x 33.5 x 52.0)
196.5 kg (433lb)
281.5 kg (620lb)
9417 BTU/Hour

Technical Specification
Genius 3031
Environment
Minimum Operating Ambient Temperature
Maximum Operating Ambient Temperature
Maximum Altitude
Maximum Relative Humidity
Minimum Storage Temperature*
Maximum Storage Temperature*

5°C (41°F)
35°C (95°F)
2000 m
80% Non-Condensing
-20°C (-4°F)
60°C (140°F)

Generator Outlets
Curtain Maximum Flow Rate
Source Maximum Flow Rate
Exhaust Maximum Flow Rate
Start-up time
Particles
Phthalates
Suspended Liquids
Gas Outlets
Drain Outlets
Pressure Gauges

18 L/min @ 5.9 bar (0.64 CFM @ 85 psi)
26 L/min @ 7.6 bar (0.92 CFM @ 110 psi)
25 L/min @ 4.8 bar (0.88 CFM @ 70 psi)
1 Hour
<0.01µm
NONE
NONE
3 x ¼” BSPP
1 x ¼” BSPP
3

Electrical Requirements
Voltage
Frequency
Current
Input Connection
Power Cord (Supplied)
Pollution Degree
Insulation Category

230 VAC ± 10%
50/60 Hz
12 Amps
C20 Plug
C19 socket to local connection (13A minimum)
2
II

General
Dimensions cm (inches) WxDxH
Generator Weight Kg (lbs)
Shipping Weight Kg (lbs)
Heat Output

Page 10

60 x 85 x 132.2 (23.6 x 33.5 x 52.0)
186 kg (411lb)
272 kg (600lb)
9417 BTU/Hour

Unpacking
Although Peak Scientific takes every precaution with safe transit and packaging, it is
advisable to fully inspect the unit for any sign of transit damage.
Check ‘SHOCKWATCH’ and ‘TIP-N-TELL’ labels for signs of rough handling prior to
unpacking

Any damage should be reported immediately to the carrier and Peak Scientific or the
Peak Partner from where the unit was purchased.
Follow the unpacking instructions posted on the side of the crate. It will require two
people to remove the unit from the shipping crate and to manoeuvre the generator to
the desired location.
Please save the product packaging for storage or future shipment of the generator.
Note: Included with the generator is a “Fittings Kit” containing mains power leads for
UK, EU & US and also all the required fittings and warranty registration card. Be careful
not to discard these with the packaging. 

Page 11

Fittings Kit Contents
Supplied in the Fittings Kit are all the fittings required to connect the generator to the
application. The contents of the Fittings Kit are as follows:
1. ¼” Teflon Tubing x 12m*
2. 6mm PE Tubing x 3m
3. ¼” Compression Fitting x 6**
4. 6mm Push Fit Fitting



x 2***

5. UK Mains Power Cable x 1
6. EU Mains Power Cable x 1
7. US Mains Power Cable 230v

x1

8. 8mm Hex Key x 1
*

x 9m in Genius 3031

**

x 3 in Genius 3031

***

x 1 in Genius 3031

All of the generators output ports are located on the output panel at the rear of the
unit.

Page 12

Installation
Generator Environment
The generator is designed for indoor use only. It should be installed adjacent to
the application(s) it is supplying. If this is not convenient then the unit can be sited
elsewhere, however, consideration should be made of the lengths of pipe runs as
pressure drops can result from extended runs of pipe.
Performance of the generator (like all sophisticated equipment) is affected by ambient
conditions. Note should also be taken to the proximity of Air Conditioning outlets.
These can sometimes give rise to “pockets” of air with high relative humidity. Operation
of the unit within such a pocket could adversely affect its performance. Consideration
should also be given to the air flow around the unit. It is recommended that an air gap
of 75mm (3”) should be maintained down both sides and at the rear of the unit. Please
refer to the drawing below for the general dimensions of the unit.
Minimum Operating Ambient Temperature:

5 °C (41 °F)

Maximum Operating Ambient Temperature:

35 °C (95 °F)

Page 13

Generator Overview
3030 & 3031 General Dimensions
600 mm / 23.6”

850 mm / 33.5”

1322 mm / 52"
The generator must always be placed on a flat, level surface. Failure to
do so will affect the performance of the generator.
WARNING

Page 14

Rear Connections
3030

Gas Outlets
Drain Outlet

Power Inlet

3031

Gas Outlets
Drain Outlet

Power Inlet

Page 15

Electrical Connection
Connect the generator to an appropriate 230 volt single-phase supply, refer to the
generator serial plate for input specification and ensure your supply matches the
requirements.
If the appropriate power cord is not supplied; a new plug, rated to at least 12 amps, can
be fitted by a qualified electrician.

WARNING

This unit is classified as SAFETY CLASS 1. THIS UNIT MUST BE
EARTHED. Before connecting the unit to the mains supply, please
check the information on the serial plate. The mains supply must be of
the stated AC voltage and frequency.

EARTH/GROUND (E):-

Green & Yellow or

Green

LIVE (L):-

Brown

or

Black

Neutral (N):-

Blue

or

White



Electrical requirements for 230V generators is 195V - 253V 50/60Hz. For 195V - 219V a
06-3210 Dual Tap Transformer is required.

If the equipment is used in a manner not specified by the manufacturer,
the protection provided by the equipment maybe impaired.
WARNING

Page 16

Start-Up Sequence

CAUTION

Before the Generator is connected to the application, the Generator
should be operated in isolation (i.e. not connected to the application)
for thirty minutes. This is to ensure any impurities present are purged
from the system. Failure to do this may harm the application.

Pressure will start to build in the internal storage tanks which can be monitored by
watching the output pressure gauges on the front panel. This will climb to the factory
set pressure as noted in the specifications.
Once this pressure is reached, the compressors will continue to run until the internal
tank upper pressure limit is reached and the compressor has run for a period of at least
two and a half minutes.
The compressors will then rest until the internal tank lower pressure limits is reached.
Once this limit is reached the compressors will switch back on again. This compressor
cycling is normal and will continue throughout the operation of the Generator.
When the system has been operated for a period of 30 minutes, all the internal pipework and storage tanks will have been purged with nitrogen/dry air.
Once purged, and the tubes can be connected at the rear of the unit. The generator
should be allowed to run for 1 hour to allow the gas to reach purity.

Normal Operation
The Genius 3030/3031 Gas Generator is designed specifically to minimize operator
involvement. Given that the system is installed as described in earlier sections and is
serviced in accordance with the specified maintenance recommendations (see Service
Requirements), then it should simply be a matter of turning the Generator on when it is
required.
The Generator will automatically produce the factory set flow and pressure as detailed
in the Technical Specifications.

On Demand Gas
The generator will produce nitrogen on demand. If the application is operating
and requires a gas flow, the system it is connected to will supply this to suit the
requirements of the application. If the application requirement for gas stops, the system
will also stop, once it has reached its upper set limit in the internal storage tanks. If the
demand from the application starts again, the system will detect the demand for gas
and will automatically start again to suit the demand.

Page 17

Generator Cycling
The Generator is designed for the internal compressors to cycle. This cycling reduces
the duty (run time) on the compressors. The rate at which they cycle will be dependent
on the gas required to satisfy the demand of the application. If the application demands
the maximum gas flow of the Generator, the compressor duty will be higher, (the rest
period in the compressor cycle will be shorter). If the application demand is lower than
the maximum gas flow, then the duty on the compressors will decrease, (the rest period
in the compressor cycle will be longer). If the Generator is installed in an extreme
environment or is subjected to low supply voltage or high altitude the compressors may
undergo periods where they do not cycle.

Unusual Operation
If at any time the generator begins to emit excessive noise or vibration, then it should
be switched off and you should contact Peak Scientific or the Peak Partner from which
the generator has been purchased.

Page 18

Connecting to the application
Once the initial purge run of 30 minutes has completed, and the generator has been
running for 1 hour, it is ready to be connected to the application(s).
The pressure in the internal storage tanks must be allowed to dissipate
before connecting the generator to the application(s)
CAUTION

Attach the appropriate fittings to the outlets of the generator. Using the tubing
supplied, connect the outlets of the generator to the inlets on the application.
If you require more tubing than is supplied please refer to the Tubing Lengths section.

CAUTION

Once the tubing is connected to the application, please ensure that it
is thoroughly checked for being leak-tight. Even the slightest leak in
the gas supply between the generator and the application can lead to
a reduction in efficiency.

Tubing Lengths

CAUTION

The diameter of the tubing which will be connected to the gas outlet is
important and is determined by the length of tubing required. Failure
to follow these recommendations could lead to pressure between
generator and application.

< 10 meters:

Use 6/4 (6mm O/D, 4mm I/D) P.T.F.E. tubing.

> 10 - 40 meters: Use 10/8 (10mm O/D, 8mm I/D). Tubing and fittings not

supplied in the fittings kit.
> 40 metres:


Please contact Peak Scientific with the relevant distance andwe

will calculate the flow resistance and the tubing size required.

A combination of 6/4 and 10/8 tubing may be used to ensure that there is no large
diameter tubing within the lab (i.e. for the first 20 meters from the Generator use 10/8
and the final 10 meters to the application use 6/4 tubing). Keep the connections and
bends to a minimum.

The imperial equivalents are: 6/4 = 1/4” O/D, 3/16” I/D.


Page 19

10/8 = 3/8” O/D, 5/16” I/D.

Service Requirements
Service Schedule
Purchase Interval

Component

Part No.

Qty.

Genius 3030 Annual Maintenance Kit*

12 Months

Kit Includes;
4 x 1st Stage Coalescing Filter Element
4 x 2nd Stage Coalescing Filter Element
4 x RAC Filter Element
1 x Inlet Filter Element
4 x 3/2 Valve
8 x 2/2 Valve
8 x Plug In Relay
4 x Comp. Service Kit

08-9430
or

1

08-9431

Genius 3031 Annual Maintenance Kit*
Kit Includes;
4 x 1st Stage Coalescing Filter Element
4 x 2nd Stage Coalescing Filter Element
2 x RAC Filter Element
1 x Inlet Filter Element
3 x 3/2 Valve
8 x 2/2 Valve
7 x Plug In Relay
4 x Comp. Service Kit
Compressor
Assembly **

08-9432
or

1

08-9433

08-8141
Compressor Assembly 3030/3031

or

4

08-8384

* Please quote your generator serial number when ordering your Annual Maintenance
Kit to ensure selection of the appropriate kit for your generator.
** If your compressors have been refitted 3 times they must now be replaced. Please
note that when replacing the compressor assembly, the full Annual Maintenance Kit will
not be required. Please contact your service provider for more information.

Page 20

Service Indication
The Genius 3030 & 3031 will notify the user of the service interval for the internal
compressors. The Generators have the following Service Indication Stages:-

Stage 1
Once either compressor requires a service the LED indicator (yellow) on the front of the
Generator will illuminate.
This is to make the user aware that a service of the Generator is due and should be planned at
the earliest convenience. The Generator will continue to operate as normal with the LED on.
Stage 2
If the service is not completed the Generator will continue to run. After 2 weeks, the service
LED indicator (yellow) will start to flash.
This is to make the user aware that the service of the Generator is now overdue and must be
completed immediately to ensure the continuous trouble free operation of the Generator.

Service Indication Reset
Once the service has been completed the Service Indication LED can be reset in the
main control PLC. This will be performed by the Peak Service Engineer or trained service
representative that completes the service operation.

High Duty Indication

The Genius 3030 & 3031 have a ‘HIGH DUTY’ indicator on the front panel. This indicator
monitors the running condition of the internal compressors and illuminates when they have
been operating continually for a period of 8 hours.
There are a number of extreme conditions that can affect the duty cycling of the
compressors inside the generator. These extremes include very high ambient temperatures,
low supply voltages, a very high flow requirement and locations of high altitude. Any one
of these or a combination of a number of these extremes can be evident in a customer site.
While the generator is designed to operate fully in these conditions it should be noted that
the effect of these extremes can force the compressors to run continually. The compressors
are fully capable of running continually with no detrimental effect, however users may find
the generator reaches its service interval quicker.

High Duty Indication Reset
If the compressors have been operating continually for a period of 8 hours the indicator
light will be illuminated. Once the compressors return to a cycling mode the indicator
light will automatically switch off. There is no manual intervention required.

Indication of Fault
In most installations the ‘HIGH DUTY’ indicator will never be illuminated. If your Genius
3030/3031 Generator has been operating for a significant period of time, then suddenly
develops a ‘HIGH DUTY’ indication with no apparent change in environmental conditions
or flow requirements, it may be indicative of a problem with the system such as an external
leak or imminent compressor failure.
If this is the case you should contact Peak Scientific or your service provider.
It should be noted that the Generator will continue to operate so long as it can maintain
pressure during this indication.
Page 21

Peak Protected
With Peak Scientific you invest in not only a product but peace of mind. With a network of
certified Peak engineers stationed throughout the globe, Peak’s rapid response team are
never far away and our commitment is to keep your generator running day in, day out,
protecting your laboratory workflow.

[Peak Protected] can provide…

Installation

A dedicated Peak engineer will visit
your lab to install and setup your
generator

IQ/OQ

Certified assurance for applications
requiring documented qualification

Complete plan

Swift response by a Peak Service
Engineer within 72 hours & planned
preventative maintenance

Spares

Genuine Peak parts with express
delivery, ensuring optimal
performance and lifetime

Premium Protected

Guaranteed rapid on-site response
within 24 hours & planned
preventative maintenance

Technical Support Hotline

Around the clock support by phone
or online with our global technical
helpdesk

To find out more about protecting your investment visit: www.peakscientific.com/protected

Page 22

Cleaning
Clean the outside of the generator only using warm soapy water and a clean damp
cloth. Ensure all excess fluid is thoroughly removed from the cloth prior to use.
Cleaning should only be undertaken with the power switched off and
the power cord removed from the rear of the generator.

CAUTION

Under no circumstances should any solvents or abrasive cleaning
solutions be used as these can contain fumes that could be harmful to
the generator.
Care should be taken with Leak Detections Liquids.

CAUTION

Page 23

Troubleshooting
Problem

Possible Solution
• Ensure power cord is plugged into the
Generator and that the power socket is
turned on.

The Generator will not switch on and the
power switch does not illuminate.

The Generator will not switch on but the
power switch is illuminated.

• Check the fuse in the power cord plug.
• Contact your service provider.

• Disconnect power cord from the rear of
the Generator. Open the left hand panel
are check that both circuit breakers are
turned on (switch in the up position).
Reconnect power cord.
• Contact your service provider.

Compressors are running but pressure is not
building.

The mass spec is reporting low pressure.

Yellow “SERVICE” LED on front panel is on
constantly.

*Yellow “SERVICE” LED on front panel is
flashing.

Yellow “HIGH DUTY” LED on front panel is on
constantly.

• Check pressure gauges are showing
normal pressure.
• Contact your service provider.

• Contact your service provider.
• A compressor(s) due for service. Contact
your service provider.
• Refer to Service Indication section of this
manual for further information.
• A compressor(s) is overdue for service.
Contact your service provider urgently.
• Refer to Service Indication section of this
manual for further information.
• A compressor(s) has not cycled for a
period of 8 hours. Refer to the High Duty
Indication section of this manual.
• Ensure ambient temperatures are within
the specification.
• Ensure there are no leaks between the
Generator and the mass spec.

Page 24

Go Online or Complete and Return
We know that registering any of your recently purchased products is not the
first thing on your mind- but it is very important to both of us. Not all warranties
are alike and Peak Scientific stand out against other gas suppliers as we offer a
comprehensive, quick response, on-site warranty. This means that in the very
unlikely case that your gas generator develops a fault we have rapid support
teams on-hand around the world who are able to come to your lab and get you
back up and running in no time.
Register for your comprehensive 12 month on-site warranty with ease online at
www.peakscientific.com/protected.
Alternatively, you can send the completed form to Peak Scientific by post or
email at warranty@peakscientific.com.

Go Online or Complete and Return
You can register for your FREE 12 month Warranty with ease online at
www.peakscientific/protected.
Alternatively, you can send the completed form to Peak Scientific by post or
email at warranty@peakscientific.com.

Product Warranty Registration
Contact name
Email address
Company
Address
City/town
Postcode
Country
Telephone
Generator serial #
Model type
Installation date
Do you still use an
alternative gas solution i.e.
cylinders or bulk liquid?

Yes

What gas requirements do
you have in your lab?

Hydrogen

No

Nitrogen

Zero Air

Extend your cover with
Peak Scientific offer comprehensive gas generator after sales support packages.
Peak [Protected] aftercare support can guarantee an on-site response within
72 hours*, genuine parts from our ISO9001 approved factory and a 95% first-time
fix rate. See our enclosed Peak [Protected] leaflet for further information.
Important!
You have 1 month to register your Peak Scientific product from the date of installation. Once registered
the warranty will be honoured for a period of 12 months. If you wish to defer the installation of your
generator, you must notify Peak Scientific immediately by emailing warranty@peakscientific.com.
For generators that remain unregistered after 1 month from the shipment date, the warranty will be
considered active from the date of factory dispatch.
* Complete Plan only






Important!
You have 1 month to register your Peak Scientific product from the date of
installation. Once registered the warranty will be honoured for a period of 12
months. If you wish to defer the installation of your generator, you must notify
Peak Scientific immediately by emailing warranty@peakscientific.com. For
generators that remain unregistered after 1 month from the shipment date, the
warranty will be considered active from the date of factory dispatch.
Page 25

Peak Scientific has highly trained, fully certified Field Service Engineers located in over 20 countries
across every continent around the world. This allows us to provide an industry-leading rapid response
service to our customers. With [Peak Protected], your laboratory’s productivity becomes our top
priority.
To discuss Peak Protected generator cover and payment options speak to your local Peak
Representative or for further information contact: protected@peakscientific.com

Peak Scientific
Fountain Crescent
Inchinnan Business Park
Inchinnan
PA4 9RE
Scotland, UK
Tel: +44 141 812 8100
Fax: +44 141 812 8200
For further information on any of our
generator products please contact
marketing@peakscientific.com
Genius3030-3031UserManualRev3RSID128PNUM-000506/03/19