Basic plan
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Resource ID
3968
Access
Open
Contributed by
Gabriella Spiteri
Updated date
03 November 20
Review date
03 November 22
Title
Basic plan
Revision Number
1
Revision Details
Make sure all is updated
Keywords
Basic plan
Product Range
Other
Language
US English
Company Brand
Peak Scientific
Extracted text
Basic Plan
Annual service plan with additional call out
A 10% discount applies for any replacement parts required for the duration of
the plan. The Basic Plan* also includes a complementary additional call out and
discounted rates on parts and labor for extra coverage and peace of mind.
What you get with the Basic Plan
With the Basic Plan your generator can run to its full potential year on year with a preventative maintenance
visit, keeping your generator in top condition and preventing future issues. Your service visit with the Basic Plan
also includes a basic PM Kit**at no additional cost.
For the upkeep of your generator, parts can be inspected for wear and tear. A separate charge at a 10% discount
applies for the replacement parts. Updates to the latest specification components and generator software are
replaced for an additional fee.
Basic Plan also offers you access to technical help if you experience an issue with your generator, where you can
contact Peak’s global technical support by phone should you experience any issues.
Basic Plan Benefits
Guaranteed On-site Response Time
Annual Preventive Maintenance Visit
1
Breakdown Visits
Phone Access to Technical Support Helpdesk
Updates of Components and Software Included
Spare Parts
10% discount
Labor
10% discount
*Basic Plan is available across India and China only
** Basic PM Kit includes filters only, excluding other recommended components for optimum generator life & performance.
For full terms and conditions visit www.peakscientific.com/terms-service