Support Extension Notice SEN-004 NM20ZA, NM30LA, ABN2ZA  

Extracted text

Support Extension Notice
SEN-004

NM20ZA- all variants
ABN2ZA- all variants
NM30LA- all variants

Issued by: Peak Scientific
© Peak Scientific 2020

Rev 1

20/05/2020

Page 1 of 2

SCOPE
The purpose of this document is to inform of extension of product support for products
within the discontinuation phase and, where applicable, advise of any new or alternative
models that replace the discontinued products. This notice supersedes previous
notices issued for these products.

Product(s) Affected by this notice
The following product(s) are affected by this notice, where applicable the replacement
models and replacement part numbers are shown.

Part No

Model

Support Level

Extension Until

Replacement Model

Part No

All issued

NM20ZA

Full Support

March 31st, 2022

Genius 1024

10-9524

All issued

ABN2ZA

Full Support

March 31st, 2026

Genius 1024

10-9524

All issued

NM30LA

Full Support

March 31st, 2022

Genius XE 35 (120V)

3300807

Genius XE 35 (230V)

3300252

Effective Date
The extended support takes effect with the issue of this notice, products listed above are
discontinued but fully supported until the date shown above.

Service and Support
Service kits and spare parts will be made available for these products until the support
period end, after this time we will endeavor to provide support for a further period of 1
year on a ‘best efforts’ basis. Peak protected service plans are available until the date
shown above. Full support and best effort support periods may vary depending on future
availability of spare parts.
Please contact your Peak Scientific account manager if you have a requirement for
service kits/ spares, or a Peak Protected service plan.

Issued by: Peak Scientific
© Peak Scientific 2020

Rev 1

20/05/2020

Page 2 of 2