Support Extension Notice SEN-003 NG2000(A), NHG4000(A) 

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<p>Support Extension Notice<br> SEN-003<br><br> NG2000- all variants<br> NG2000A- all variants<br> NG4000- all variants<br> NG4000A- all variants<br><br> Issued by: Peak Scientific<br> © Peak Scientific 2020<br><br> Rev 1<br><br> 04/03/2020<br><br> Page 1 of 2<br><br> SCOPE<br> The purpose of this document is to inform of extension of product support for products<br> within the discontinuation phase and, where applicable, advise of any new or alternative<br> models that replace the discontinued products. This notice supersedes previous<br> notices issued for these products.<br><br> Product(s) Affected by this notice<br> The following product(s) are affected by this notice, where applicable the replacement<br> models and replacement part numbers are shown.<br><br> Part No<br><br> Model<br><br> Support Level<br><br> Extension Until<br><br> Replacement Model<br><br> NG2000<br><br> Full Support<br><br> December 2025<br><br> NG3000<br><br> 10-2160<br> 10-2170<br><br> Part No<br><br> 10-2210<br> 10-2211<br><br> 10-2180<br><br> 10-2230<br><br> 10-1160<br><br> 10-1210<br><br> 10-1160R<br><br> NG2000A<br><br> Full Support<br><br> December 2025<br><br> NG3000A<br><br> 10-1170<br><br> 10-1220<br> 10-1230<br><br> 10-1180<br> 10-2260<br> 10-2270<br><br> 10-2310<br> NG4000<br><br> Full Support<br><br> December 2025<br><br> NG5000<br><br> 10-2280<br><br> 10-2330<br><br> 10-1260<br> 10-1270<br><br> 10-2320<br><br> 10-1292<br> NG4000A<br><br> Full Support<br><br> December 2025<br><br> 10-1280<br><br> NG5000A<br><br> 10-1295<br> 10-1291<br><br> Effective Date<br> The extended support takes effect with the issue of this notice, products listed above are<br> discontinued but fully supported until the date shown above.<br><br> Service and Support<br> Service kits and spare parts will be made available for these products until the support<br> period end, after this time we will endeavor to provide support for a further period of 1<br> year on a ‘best efforts’ basis. Peak protected service plans are available until the date<br> shown above. Full support and best effort support periods may vary depending on future<br> availability of spare parts.<br> Please contact your Peak Scientific account manager if you have a requirement for<br> service kits/ spares, or a Peak Protected service plan.<br><br> Issued by: Peak Scientific<br> © Peak Scientific 2020<br><br> Rev 1<br><br> 04/03/2020<br><br> Page 2 of 2<br><br></p>