TOC 1000 - User Manual
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Resource ID
3471
Access
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Contributed by
Derek Rennie
Updated date
09 August 24
Review date
09 August 26
Title
TOC 1000 - User Manual
Revision Number
6
Revision Details
Compressed Air Note Added - LC
Keywords
TOC, TOC1000, 1000,
Product Range
*None
Language
UK English
Company Brand
Peak Scientific
Extracted text
TOC 1000
User Manual
Copyright © Peak Scientific Instruments Ltd 2024 — TOC 1000 User Manual Rev 6 RSID 3471 EN —09/08/2024
Contents
Change History
How to use this Manual
Safety Notices
Symbols
Safety Notice to Users
Declaration of Conformity
Environmental Declaration
Technical Specification
TOC 1000
Unpacking
Fittings Kit Contents
Installation
Generator Environment
Generator Overview
General Dimensions
Rear Connections
Electrical Connection
Air Purity
Class 1 Particulate
Class 4 Water
Class 1 Oil
Start-Up Sequence
Connecting to the application
Tubing Lengths
Service Requirements
Service Schedule
Peak Protected
Cleaning
Troubleshooting
Page 2
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7
8
9
9
10
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12
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13
13
14
15
16
16
16
16
17
18
18
19
19
20
21
22
Change History
Rev
1
2
Comment
Initial Release
Declarations Update
Name
Liam Couttie
Cleo Denholm
Date
18/02/2020
31/08/2021
3
Compressed Air Supply Update
L. Couttie
28/07/2023
4
Spec. Update
L. Couttie
22/03/2024
5
Sticker added on
Cleo Denholm
07/06/2024
6
Compressed Air Note Added
L. Couttie
09/08/2024
How to use this Manual
This manual is intended for end users and has been written as a reference document
where you can skip to the relevant information.
Users can refer to the contents page to find the relevant information.
Please review each of the following sections carefully.
Thank you for selecting Peak Scientific to meet your gas generation needs, and should
you require any further assistance or support please do not hesitate to contact Peak
Scientific or the Peak Partner from which you purchased your generator.
Page 3
Warranties and Liabilities
Warranty & Liability Coverage
1.
Peak warrants that, subject to the provisions in this statement, purchased Peak generators, whether
purchased directly from Peak or indirectly via an approved, certified and trained distributor or partner
(referred to hereafter as a “Peak Partner”) will comply in all material respects with any specifications
referred to in your customer order confirmation and, subject to installation and operational guidelines
being followed as described in applicable product manuals, shall be free from any defects in quality
of materials or workmanship for a period of one year from the date of installation, provided this takes
place within 3 months of factory dispatch.
2. Where the purchased generator is from the Precision Hydrogen series, Peak further warrants that,
subject to installation and operational guidelines being followed as described in applicable product
manuals, the hydrogen cell shall be free from any defects in quality of materials or workmanship for a
total period of three years (inclusive of warranty period specified in clause 1) from date of installation,
provided this takes place within 3 months of factory dispatch.
3. Where the purchased generator is from the i-Flow 6000 series, Peak further warrants that, subject to
installation and operational guidelines being followed as described in applicable product manuals, the
generator shall be free from any defects in quality of materials or workmanship for a total period of
two years (inclusive of warranty period specified in clause 1) from the date of installation, provided this
takes place within 3 months of factory dispatch and the following provisions have also been met:
a. you must purchase a service plan, ensuring the generator is serviced by Peak or a Peak Partner on
or before the end of the first 12 months of your ownership, and serviced at least once during each subsequent 12 month period thereafter;
b. the generator (and any associated equipment) must have been commissioned by Peak or a Peak
Partner;
c. the feed air or inlet air supply to the generator must comply with ISO 8573-1:2010 Class 1.2.1 at all
times;
d. your air compressor, dryer, filtration and oil removal systems must be deemed suitable for use by
Peak or a Peak Partner, and must be changed and serviced regularly, in line with the equipment manufacturer’s recommended guidelines; and
e. any generator failure or fault that is deemed to have been caused by the failure of any upstream
equipment, component, part or system (such as air compressor, air treatment or filtration) will be excluded from the warranty described herein.
4. Where the purchased generator is from the Genius XE range, Peak further warrants that, subject to
installation and operational guidelines being followed as described in applicable product manuals, the
generator shall be free from any defects in quality of materials or workmanship for a total period of
two years (inclusive of warranty period specified in clause 1) from the date of registration, provided the
following provisions have also been met:
a. The product must be registered within 12 months of the build date, to the end user (registrations to
3rd party resellers or other channel partners will not qualify for the warranty extension).
b. You must purchase a service plan, ensuring the generator is serviced by Peak or a Peak Partner on
or before the end of the first 13 months of your ownership
c. The product is required to be serviced in accordance with manufacturer requirements, preventative
maintenance visit must be arranged within 13 months of installation, and the generator must be serviced by Peak, or a Peak Partner within 13 months of installation.
d. Products purchased via Peak Partners may be subject to call-out and labor charges, which is at the
discretion of the Peak Partner.
5. Peak also warrants that any replacement parts whether purchased (directly from Peak, or via a Peak
Partner) or supplied as part of any remedial action undertaken in line with the provisions of clauses 13
and 14, shall be free from any defects in quality of materials or workmanship for a period of 180 days
from the date of factory dispatch, provided its installation is performed by Peak or a Peak Partner.
6. This warranty does not exclude Peak’s liability in respect of any claim for death or personal injury to
Page 4
1.
any person, in so far as such can be attributed to negligence or breach of duty of care directly resulting
from failure of Peak to comply with the provisions in clauses 1, 2, 3, 4 & 5.
Exclusions & Limitations
2. This warranty does not cover:
a. damage, deterioration or malfunction resulting from an alteration or modification to a generator
which has not been carried out by Peak or a Peak Partner;
b. damage, deterioration or malfunction resulting from what Peak reasonably believes to be abuse, or
misuse of a generator by you or any third party;
c. liability for accident or neglect (other than pursuant to clause 6);
d. maintenance or repairs which have not been carried out by Peak or a Peak Partner;
e. operation of a generator or exposure of a generator to environmental conditions that fall out-with
operational guidelines as specified in the applicable product user manual; and
f. lightning, power surges or any other acts of God or nature.
3. This warranty is non-transferrable. Only the original owner of the generator may benefit from the
terms within this statement.
4. Peak shall not be liable in respect of any claim made for costs, damages, losses or expenses (whether consequential, direct, indirect or otherwise) or in any respect howsoever arising including, but not
limited to, liability from accident or negligence (other than pursuant to clause 6) that may be suffered
by you or any third party.
5. No person or entity is authorised to change the terms and conditions outlined in this warranty statement in any respect, or to create any additional obligations or liabilities for any party involved.
6. This warranty statement supersedes any and all prior warranty agreements between the parties and
constitutes the complete, final and exclusive understanding of the parties with respect to the subject
matter. All prior negotiations, representations, or promises, whether oral or written, of either party shall
be deemed to have been merged herein.
7.
If any part of this warranty statement is invalidated, for whatever reason, such part will be deleted and
the rest shall remain unaffected, continuing to be in full force and effect.
Delivery of Warranty Service
8. Subject to clause 14, and:
a. Peak being notified by you, within the duration of the applicable warranty period, of any defect that
you think is subject to any warranty valid under clauses 1, 2, 3, 4 or 5; and
b. Peak being permitted to inspect the generators, parts and their installation (along with any relevant
packaging)
Peak shall at its option repair or replace defective generators or parts (including, if necessary, any
moving parts and irrespective of runtime). No additional charges will apply, for parts or delivery and,
where applicable, labour or travel. Peak will endeavour to deliver this service within 3 working days of
your notification.
9. Where, in Peak’s reasonable opinion, a defect is subject to an exclusion described in clause 7, Peak
reserves the right to charge for parts or delivery and, where applicable, you may also be charged by
Peak for call out, labour or travel in respect of any repair or replacement which you authorize Peak to
carry out.
Page 5
Safety Notices
Peak Scientific Instruments cannot anticipate every possible circumstance which may
represent a potential hazard. The warnings detailed within this manual refer to the most
likely potential hazards, but by definition cannot be all inclusive. If the user employs an
operating procedure, item of equipment or a method of working which is not specifically
recommended by Peak Scientific, the user must ensure that the equipment will not be
damaged or become hazardous to persons or property.
Symbols
This manual uses the following symbols to highlight specific areas important to the safe
and proper use of the generator.
WARNING
A WARNING notice denotes a hazard. It calls attention to an operating procedure,
process or similar, which if not correctly performed or adhered to, could cause
personal injury or in the worst case death. Do not proceed beyond a WARNING
notice until the indicated conditions are fully understood or met.
CAUTION
A CAUTION notice denotes a hazard. It calls attention to an operating procedure,
process or similar, which if not correctly performed or adhered to, could cause
damage to the generator or the application. Do not proceed beyond a CAUTION
notice until the indicated conditions are fully understood or met.
Caution, risk of electric shock. Ensure power to the generator has been removed
before proceeding.
Safety Notice to Users
WARNING
WARNING
These instructions must be read thoroughly and understood before
installation and operation of your Peak Generator. Use of the generator
in a manner not specified by Peak Scientific MAY impair the SAFETY
provided by the equipment.
When handling, operating or carrying out any maintenance, personnel
must employ safe engineering practices and observe all relevant local
health and safety requirements and regulations. The attention of UK
users is drawn to the Health and Safety at Work Act 1974, and the
Institute of Electrical Engineers regulations.
If the equipment is used in a manner not specified by the manufacturer,
the protection provided by the equipment maybe impaired.
WARNING
Page 6
EU Declaration of Conformity
We
Peak Scientific Instruments Ltd.
Of
Fountain Crescent, Inchinnan, Renfrewshire, PA4 9RE
Hereby declare that, this declaration of conformity is issued under the sole
responsibility of the manufacturer.
Equipment Type:
TOC Air Generator
Model Designator:
TOC 1000
To which this declaration relates, is in conformity with the following applicable EU
Directives, harmonized standards, and other normative requirements.
•
Low Voltage Directive 2014/35/EU
EN 61010-1: 2010 Safety Requirements for Electrical Equipment for Measurement,
Control and Laboratory Use.
•
Electromagnetic Compatibility Directive 2014/30/EU
EN 61326-1: 2013 Electrical Equipment for Measurement, Control and Laboratory
Use – EMC Requirements. (Class A)
•
Restriction on the use of certain hazardous substances in electronic equipment
(RoHS) Directive 2011/65/EU as amended by EU 2015/863.
•
FCC 47 CFR Part 15 class A
Unintentional radiators; Conducted and Radiated emissions limits.
Signed for and on behalf of Peak Scientific by
Signed:
Name:
Fraser Dunn
Position:
Design Engineering Manager
Peak Scientific Instruments ltd,
Inchinnan, Renfrew, Scotland, PA4 9RE, UK.
Date:
31st August 2021
Page 7
UK Declaration of Conformity
We
Peak Scientific Instruments Ltd.
Of
Fountain Crescent, Inchinnan, Renfrewshire, PA4 9RE
Hereby declare that, this declaration of conformity is issued under the sole
responsibility of the manufacturer.
Equipment Type:
TOC Air Generator
Model Designator:
TOC 1000
To which this declaration relates, is in conformity with the following applicable UK
Statutory Instruments, Standards and other normative requirements.
•
The Electrical Equipment (Safety) Regulations 2016 (SI 2016 / 1101) as amended.
BS61010-1:2010 Safety Requirements for Electrical Equipment for Measurement
Control and Laboratory Use.
•
The Electromagnetic Compatibility Regulations 2016 (SI 2016 / 1091) as amended.
BS61326-1:2013 Electrical Equipment for Measurement , Control and Laboratory Use
– EMC Requirements.
•
The Restriction of the Use of Certain Hazardous Substances in Electrical and
Electronic Equipment Regulations 2012 (SI 2012 / 3032) as amended.
Signed for and on behalf of Peak Scientific by
Signed:
Name:
Fraser Dunn
Position:
Design Engineering Manager
Peak Scientific Instruments ltd,
Inchinnan, Renfrew, Scotland, PA4 9RE, UK.
Date:
31st August 2021
Page 8
WEEE Compliance Statement
The Waste Electrical and Electronic Equipment (WEEE) Regulations SI 2013 No 3113
and or the Waste Electrical and Electronic Equipment (WEEE) Directive 2012/19/EU
apply to all electrical and electronic equipment placed on the market in the UK and EU
covered by the scope of regulations which can be found in the Government Guidance
Notes (PDF) produced by the Department for Business Innovation and skills for the UK
and here for Europe.
All PEAK products that are subject to the WEEE directive are compliant with the
WEEE marking requirement. Such products are marked with the “crossed-out wheelie
bin” symbol (shown below) in accordance with European standard EN50419. All
old electrical equipment can be recycled. Please do not dispose of any electrical
equipment (including those marked with this symbol) in general rubbish bins. Please
contact your dealer or distributor for clarity.
Page 9
Technical Specification
TOC 1000
Environment
Minimum Operating Ambient Temperature
Maximum Operating Ambient Temperature
Maximum Altitude
Maximum Relative Humidity
Minimum Storage Temperature*
Maximum Storage Temperature*
Maximum Storage Temperature*
Inlet Conditions
Min/Max Inlet Air Pressure
Minimum Air Inlet Flow
Minimum Air Inlet Quality
Maximum Inlet CH4 Concentration
5°C (41°F)
35°C (95°F)
2000m
70% @ 35°C
5°C ( 41°F)
35°C (95°F)
90% non-condensing
100psi / 6.9bar - 145psi / 10bar
6 LPM
ISO 8573 - 1:2010 Class 1.4.1†
100ppm CH4
Generator Outlets
Maximum Gas Output Pressure
Maximum Outlet Flow Rate**
Gas Purity
Dewpoint (°C)
Particles
Phthalates
Suspended Liquids
Gas Outlets
Start-Up Time
Electrical Requirements
Voltage
Frequency
Current
Power Cord (Supplied)
Circuit Breakers
Pollution Degree
Insulation Category
Transient Over Voltages
General
120V±5% / 230V ±10%
120V/ 60Hz / 230V 50/60Hz
120V 4A / 230V 1A
C13 Plug
10A
2
Class 1
Over Voltage Category II
Dimensions mm (inches) HxWxD
Shipping Dimensions mm (inches) WxDxH
Generator Weight Kg (lbs)
Shipping Weight Kg (lbs)
Noise Level
* Note: Please ensure generator is situated in a well ventilated environment.
Page
10
50 psi / 3.4 bar
1000 cc/min
<1ppm CO2 <1ppm CO <1ppm SOx
<1ppm NOx<0.05ppm CH4
-60°C / -76°F
<0.01 μm
Phthalate & BHT Free
None
1 x 1/4” BSPP x 6mm push-fit connection
120 minutes
343 x 270 x 530 mm (13.5 x 10.7 x 20.9'')
435 x 650 x 400mm (17.1 x 25.5 x 15.7")
27kg (59.6lbs)
38kg (83.8lbs)
Virtually Silent
** Note: Flows in LPM are expressed as normalised volumes at 101.3kPa, 20°C.
† This unit should be connected to an air supply that, as a minimum, meets ISO 8573-1:2010 Class 1.4.1 or connected to the relevant Peak air compressor model.
Unpacking
Although Peak Scientific takes every precaution with safe transit and packaging, it is
advisable to fully inspect the unit for any sign of transit damage.
Check ‘SHOCKWATCH’ and ‘TIP-N-TELL’ labels for signs of rough handling prior to
unpacking.
Any damage should be reported immediately to the carrier and Peak Scientific or the
Peak Partner from where the unit was purchased.
Follow the unpacking instructions posted on the side of the crate. It will require two
people to remove the unit from the shipping crate and to manoeuvre the generator to
the desired location.
Please save the product packaging for storage or future shipment of the generator.
Note: Included with the generator is a “Fittings Kit” containing mains power leads for
UK, EU & US and also all the required fittings and warranty registration card. Be careful
not to discard these with the packaging.
Page 11
Fittings Kit Contents
Supplied in the Fittings Kit are all the fittings required to connect the generator to the
application. The contents of the Fittings Kit are as follows:
1. Tube PE 6mmOD 4mmID
x3m
2. Cable C13 BS 1363 UK 230V 10A 2m
x1
3. Cable C13 Nema 6 15 US 220V 2m
x1
4. Cable C13 Schuko H05VV-F EU 230v 2.5m
x1
5. Cable C13 Nema 5 15 US 110V 2m
x1
6. Elbow ¼”M BSPPx6mm Push Fit
x2
7. TOC 1000 Installation guide
x1
All of the generators output ports are located on the output panel at the rear of the unit.
Page 12
Installation
Generator Environment
The generator should, if possible, be installed next to the application,. If, however, this is
not possible, please consider the distance between the generator and your application,
since pressure drops can result from extended lengths of tubing and may affect gas
delivery.
Performance of the generator is affected by ambient conditions. Note should also
be taken to the proximity of Air Conditioning outlets. Air conditioning systems can
sometimes give rise to “pockets” of air with high relative humidity. Operation of the unit
within such a pocket could adversely affect its performance. Consideration should also
be given to the air flow around the unit. It is recommended that an air gap of 75mm (3”)
should be maintained down both sides and at the rear of the unit. Please refer to the
drawing below for the general dimensions of the unit.
Please ensure Generator is situated in a well ventilated environment and is positioned to
allow easy disconnection from the mains supply if required.
Minimum Operating Ambient Temperature:
5 °C (41 °F)
Maximum Operating Ambient Temperature:
35 °C (95 °F)
Compressed air supplied to the TOC 1000 generator should meet ISO 8573-1:2010
Class 1.4.1 standard and should be supplied at 100psi (6.9bar) - 145psi (10 bar)
pressure. Supply of compressed air at a pressure of below 100psi may result in poor
quality air that may not meet instrument requirements. Supply of compressed air at a
pressure greater than 145psi may cause damage to the generator and could result in
damage to any instrument supplied.
Compressed air supplied at <100psi could result in poor performance of the TOC
1000 gas generator and may affect instrument performance.
Compressed air supplied at >145psi may result in damage to the TOC 1000 gas
generator and may result in damage to instrumentation connected to the gas
generator.
Page 13
Generator Overview
General Dimensions
343 mm
270 mm
530 mm
The generator must always be placed on a flat, level surface. Failure to
do so will affect the performance of the generator.
WARNING
Page 14
Rear Connections
Product Gas Outlet
Power Inlet
Air Inlet
Ensure all inlets and outlets are connected to correct sources and
applications.
WARNING
WARNING
Page 15
All Connections should only be carried out by trained personnel.
Generator must be switched off and unplugged prior to any cleaning or
maintenance operations.
Electrical Connection
Connect the generator to an appropriate 120 or 230 volt single-phase supply, refer to
the generator serial plate for input specification and ensure your supply matches the
requirements.
If the appropriate power cord is not supplied, a new plug with correct rating can be
fitted by a qualified electrician, ensuring that it has adequate ratings and appropriate
approvals for the country of operation. Failure to do so could cause damage to the
generator or risk of overloading of the power cord.
WARNING
If a substitute main supply cord is used, ensure that it has adequate
ratings and appropriate approvals for the country of operation. Failure
to do so could cause damage to the generator or risk of overloading of
the power cord.
This unit is classified as SAFETY CLASS 1. THIS UNIT MUST BE EARTHED. Before
connecting the unit to the mains supply, please check the information on the serial plate.
The mains supply must be of the stated AC voltage and frequency.
EARTH/GROUND (E):-
Green & Yellow
or
Green
LIVE (L):-
Brown
or
Black
Neutral (N):-
Blue
or
White
Electrical requirements are 120VAC nominal +/- 5% or 230VAC nominal +/- 10%
depending on chosen model. Extended periods at extremes can have a detrimental
effect on the operation and life of the generator.
If the equipment is used in a manner not specified by the manufacturer,
the protection provided by the equipment maybe impaired.
WARNING
Page 16
Air Purity
The Precision Zero Air Series generator should be connected to an air supply that, as a
minimum, meets ISO8753-1:2010 Class 1.4.1
Class 1 Particulate
In each cubic metre of compressed air, the particulate count should not exceed 20,000
particles in the 0.1 - 0.5 micron size range, 400 particles in the 0.5 - 1 micron range and
10 particles in the 1 - 5 micron size range.
Class 4 Water
A pressure dew point (PDP) of +3°C or better is required and no liquid water is allowed.
Class 1 Oil
In each cubic metre of compressed air, not more than 0.01mg of oil is allowed. This is a
total level for liquid oil, oil aerosol and oil vapour.
Page 17
Start-Up Sequence
CAUTION
Page 18
Before the generator is first connected to the application, the generator
should be operated in isolation (i.e. not connected to the application)
for 120 minutes. This is to ensure that any impurities are purged from
the system. Failure to do this may harm the application.
Connecting to the application
Using the tubing provided, connect the outlet of the unit to the inlet on the application.
If you require more tubing than is supplied please refer to the Tubing Lengths section below.
CAUTION
Once the tubing is connected to the application, please ensure that it is
thoroughly checked for leaks. Even the slightest leak in the gas supply
between the generator and the application can lead to a reduction in
efficiency and gas purity.
Compressed air supplied to the TOC 1000 generator should meet ISO 8573-1:2010
Class 1.4.1 standard and should be supplied air at a pressure of 100psi (6.9bar) 145psi (10bar). Supply of compressed air at a pressure of below 100psi may result in
poor quality air that may not meet instrument requirements. Supply of compressed
air at a pressure greater than 145psi may cause damage to the generator and could
result in damage to any instrument supplied.
Compressed air supplied at <100psi could result in poor performance of the TOC
1000 gas generator and may affect instrument performance.
Compressed air supplied at >145psi may result in damage to the TOC 1000 gas
generator and may result in damage to instrumentation connected to the gas
generator.
Tubing Lengths
CAUTION
The diameter of the tubing which will be connected to the gas outlet is
important and is determined by the length of tubing required. Failure to
follow these recommendations could lead to pressure drops between
generator and application.
< 3 meters: Use 6mm OD / 4mm ID or 1/4” OD / 3/16” ID tubing.
> 3-10 meters: Use 8mm OD / 6mm ID or 5/16” OD / 1/4” ID tubing.
Some tubing and fittings not supplied in the fittings kit.
> 10 - 40 meters: Use 10mm OD / 8mm ID or 3/8” OD / 5/16” ID tubing.
> 40 metres: Please contact Peak Scientific with the relevant distance and we will
calculate the flow resistance and the tubing size required.
Page 19
Service Requirements
Service Schedule
Purchase Interval
Component
12 Months
TOC 1000 Annual Maintenance Kit
Qty.
Visit
1
Note: Only Peak approved components should be used.
Page 20
www.peakscientific.com/ordering
Peak Protected
With Peak Scientific you invest in not only a product but peace of mind. With a network of
certified Peak engineers stationed throughout the globe, Peak’s rapid response team are
never far away and our commitment is to keep your generator running day in, day out,
protecting your laboratory workflow.
[Peak Protected] can provide…
Installation
A dedicated Peak engineer will visit
your lab to install and setup your
generator
IQ/OQ
Certified assurance for applications
requiring documented qualification
Complete plan
Swift response by a Peak Service
Engineer within 72 hours & planned
preventative maintenance
Spares
Genuine Peak parts with express
delivery, ensuring optimal
performance and lifetime
Premium Protected
Guaranteed rapid on-site response
within 24 hours & planned
preventative maintenance
Technical Support Hotline
Around the clock support by phone
or online with our global technical
helpdesk
To find out more about protecting your investment visit: www.peakscientific.com/protected
Page 21
Cleaning
Clean the outside of the generator only using warm soapy water and a clean damp
cloth. Ensure all excess fluid is thoroughly removed from the cloth prior to use.
Cleaning should only be undertaken with the power switched off and
the power cord removed from the rear of the generator.
CAUTION
Under no circumstances should any solvents or abrasive cleaning
solutions be used as these can contain fumes that could be harmful to
the generator.
Care should be taken with Leak Detection Liquids.
CAUTION
Page 22
Troubleshooting
Problem
Possible Solution
•
Check for leaks between the TOC 1000 and
the application.
•
Contact your service provider.
•
Check inlet air pressure is set to 100psi
•
Check inlet air flow is 6LPM
•
Check outlet air flow is 1LPM
•
Contact your service provider
The application is reporting low pressure.
Unstable baseline
Page 23
Go Online or Complete and Return
We know that registering any of your recently purchased products is not the
first thing on your mind- but it is very important to both of us. Not all warranties
are alike and Peak Scientific stand out against other gas suppliers as we offer a
comprehensive, quick response, on-site warranty. This means that in the very
unlikely case that your gas generator develops a fault we have rapid support
teams on-hand around the world who are able to come to your lab and get you
back up and running in no time.
Register for your comprehensive 12 month on-site warranty with ease online at
www.peakscientific.com/protected.
Alternatively, you can send the completed form to Peak Scientific by post or
email at warranty@peakscientific.com.
Go Online or Complete and Return
You can register for your FREE 12 month Warranty with ease online at
www.peakscientific/protected.
Alternatively, you can send the completed form to Peak Scientific by post or
email at warranty@peakscientific.com.
Product Warranty Registration
Contact name
Email address
Company
Address
City/town
Postcode
Country
Telephone
Generator serial #
Model type
Installation date
Do you still use an
alternative gas solution i.e.
cylinders or bulk liquid?
Yes
What gas requirements do
you have in your lab?
Hydrogen
No
Nitrogen
Zero Air
Extend your cover with
Peak Scientific offer comprehensive gas generator after sales support packages.
Peak [Protected] aftercare support can guarantee an on-site response within 72
hours*, genuine parts from our ISO9001 approved factory and a 95% first-time fix
rate. See our enclosed Peak [Protected] leaflet for further information.
Important!
You have 1 month to register your Peak Scientific product from the date of installation. Once registered
the warranty will be honoured for a period of 12 months. If you wish to defer the installation of your
generator, you must notify Peak Scientific immediately by emailing warranty@peakscientific.com.
For generators that remain unregistered after 1 month from the shipment date, the warranty will be
considered active from the date of factory dispatch.
* Complete Plan only
Important!
You have 1 month to register your Peak Scientific product from the date of
installation. Once registered the warranty will be honoured for a period of 12
months. If you wish to defer the installation of your generator, you must notify
Peak Scientific immediately by emailing warranty@peakscientific.com. For
generators that remain unregistered after 1 month from the shipment date, the
warranty will be considered active from the date of factory dispatch.
Page 24
Page 25
Peak Scientific has highly trained, fully certified Field Service Engineers located in over 20 countries
across every continent around the world. This allows us to provide an industry-leading rapid response
service to our customers. With [Peak Protected], your laboratory’s productivity becomes our top
priority.
To discuss Peak Protected generator cover and payment options speak to your local Peak
Representative or for further information contact: protected@peakscientific.com
Peak Scientific
Fountain Crescent
Inchinnan Business Park
Inchinnan
PA4 9RE
Scotland, UK
Tel: +44 141 812 8100
Fax: +44 141 812 8200
For further information on any of our
generator products please contact
discover@peakscientific.com
Copyright © Peak Scientific Instruments Ltd 2024 — TOC 1000 User Manual Rev 6 RSID 3471 EN —09/08/2024