Protected Overview Quick Ref Sheet (ROW excl. USA/UK) 

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Safeguard your laboratory
workflow with
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Safeguard your lab gas supply with our range of generator maintenance plans
Dedicated Peak engineers supporting you locally, wherever you are
Flexible payment terms, multi-year and multi-generator discounts
Peace of mind and managed running costs for long hassle-free generator life

When you invest in a Peak Scientific gas generator you buy more than just a product, the initial purchase is just
the start of a lasting relationship with Peak. What sets us apart from the competition, apart from our innovative
gas technology, is the service we provide to our customers in the form of [Peak Protected] support care.

[Peak Protected] offers...

Premium Protected

Guaranteed rapid on-site response
within 24 hours & planned
preventative maintenance

IQ/OQ

Certified assurance for applications
requiring documented qualification

Complete plan

Guaranteed response time of under
72 hours & planned preventative
maintenance

Replacement Parts

Genuine Peak parts ensure optimal
performance and lifespan

Installation

A dedicated Peak engineer will visit
your lab to install and setup your
generator

Technical Support Hotline

Around the clock support by phone
or online with our global technical
helpdesk

Protected plans offer...
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Preventative maintenance visits including: call out & labor, service parts, function
check, additional spare parts & compressor refits/replacements (if applicable)
Guaranteed response time
System Upgrades (if applicable)
Flexible payment options
Full breakdowns cover including: call out & labor and service parts

[Peak Protected] world–class after sales support not only keeps your Peak gas generators in great
condition, but guarantees superior performance throughout the product life span.

For further information on [Peak Protected]
email: protected@peakscientific.com
Copyright Peak Scientific - aftermarket sales 72 hours only - Rev 1 - 06/04/2016