Protected Contract Quick Ref Sheet (USA/UK only) 

Extracted text

Safeguard your laboratory
workflow with
Peak Scientific gas generators define the benchmark for performance and reliability, trusted by countless laboratories across the world.
Having decided to make a Peak generator a critical component of your laboratory, your investment deserves to be [Protected].
Our world-class after sales care packages give you complete peace of mind, with priority access to worldwide technical support and
on-site rapid response, in the untimely event of breakdown.

[Peak Protected] offers...

Peace of mind

Uptime

Our expert care is the only way to
ensure your generator remains in
Peak condition, and give you peace
of mind. [Peak Protected] generator
cover gives you:

Avoid the inconvenience associated
with instrument downtime through:

• Guaranteed rapid on-site
response within 48hrs*
• Genuine Peak parts from
our ISO9001 approved
factory
• Certified Peak Engineers
with 95% first time fix
record
• Full auditable service
history

Cost control
Remove the worry of unexpected
expenditure and take control of
lifetime running costs:

• Planned preventative
maintenance to minimise
breakdown

• No additional charges for
callouts, travel, labour and
parts

• Priority customer status for
all repair calls

• Improved efficiency and
reduced energy
consumption costs

• Expert Technical Support
hotline for a potential instant
fix over the telephone

• Schedule fully managed
freeing up your team’s
valuable time

• Upgrade program
and engineering
improvements to increase
lifespan and efficiency

• Range of payment options

FPPM

Complete

Premium

✓
✓
✓
✓

✓
✓
✓
✓
✓

✓
✓
✓
✓
✓

x

48 hours*

24 hours*

- Call out, labour, travel

Discount

- Spare parts

Discount

✓
✓
✓
✓
✓
✓

✓
✓
✓
✓
✓
✓

Preventative Maintenance Visits
- Call out, labor, travel
- Service parts
- Function check
- dditional spare parts (if required)
A
- ompressor refits / replacements (if applicable)
C

x

Breakdowns
- Guaranteed Response Time

- Full breakdown cover

x

- ll on-site breakdown visits included
A

x

System Upgrades (if applicable)

x

Flexible Payment

x

For further information on [Peak Protected]
email: protected@peakscientific.com
*Covers mainland USA excluding Alaska & Hawaii. Covers mainland UK and selected other regions. Contact peak for more details
Copyright © Peak Scientific Instruments Ltd 2017 — aftermarket sales 48 hours only | Rev 5 | RSID 1363 | EN —23/11/2017