NG 3000(A)-5000(A) - User Manual  

Extracted text

NG3000(A) & 5000(A)
User Manual

NG3000-5000 User Manual Rev 3 RSID 197 15/12/23

Contents
Change History
How to use this Manual
Introduction
Warranties and Liabilities
Safety Notices
Symbols
Safety Notice to Users
Declaration of Conformity
Environmental Declaration
Technical Specification
Unpacking
Installation
Generator Environment
Removing the generator from the shipping crate
Generator Overview
General Dimensions
Removal of Transit Brackets
Wall Mounting
Rear Connections
Electrical Connection
Fuse
Start-Up Sequence
Normal Operation
Unusual Operation
Service Requirements
Service Schedule
Peak Protected
Cleaning

Page 2

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Change History
Rev

Comment

Name

Date

3

Inlet Flow Conditions Update

L. Couttie

15/12/2023

How to use this Manual
This manual is intended for end users and has been written as a reference document
where you can skip to the relevant information.
Users can refer to the contents page to find the relevant information.
Please review each of the following sections carefully.
Thank you for selecting Peak Scientific to meet your gas generation needs, and should
you require any further assistance or support please do not hesitate to contact Peak
Scientific or the Peak Partner from which you purchased your generator.

Page 3

Introduction
The NG range of ultra high purity nitrogen generators have been designed primarily
for GC applications and other applications requiring the highest purity nitrogen.
These models provide a source of Nitrogen gas with other features including:
•

Available with or without an external compressor

•

Contains self-regenerating Carbon Molecular Sieve purification

•

The most convenient method of laboratory gas supply

•

Gas is supplied on demand so generator works to your schedule

•

Remove the hassle and safety concerns with ordering and replacing pressurized
cylinder gas

•

12 month comprehensive on-site warranty

Delivering flow rates of 3000cc/min or 5000cc/min, these generators come in
two variants, the standard model and the enhanced (A) models which feature an
integrated compressor, removing the need for an external air supply to be present in
the lab.
To reach their ultra high purity nitrogen output these generators use Pressure Swing
Adsorption and Carbon Molecular Sieve. These separation technologies remove
oxygen and other impurities in air, delivering hassle-free, ultra high purity nitrogen,
on-demand for the lab.

Page 4

Warranties and Liabilities
1. The Company warrants that it has title to the Goods.
2. Subject to the provisions of this clause the Company warrants that the Goods
shall comply in all material respects with any specification referred to in the Order
Confirmation (as the same may be amended) and shall, subject thereto, be free
from defects in material and workmanship for the lesser of a period of twelve
months from the date of delivery or thirteen months from the date of dispatch
from the factory.
3. Save as provided in this clause and except where the Goods are sold to a person
dealing as a consumer (within the meaning of the Unfair Contract Terms Act
1977) all warranties, conditions or other terms implied by statute or common
law are hereby expressly excluded save to the extent they may not be lawfully
excluded. When the Goods are sold to a consumer within the meaning of the Unfair
Contract Terms Act 1977 their statutory rights are not affected by the provisions of
this clause.
4. In the event of the Customer making a claim in respect of any defect in terms of
clause 2 hereof the Customer must.
1. Reasonably satisfy the Company that the Goods have been properly installed,
commissioned, stored, serviced and used and without prejudice to the generality
of the foregoing that any defect is not the direct or indirect result of lack of repair
and/or servicing, incorrect repair and/or servicing, use of wrong materials and/or
incorrect spare parts
2. Allow the company to inspect the Goods and/or any installation and any
relevant packaging as and when reasonably required by the Company.
5. Subject to the Company being notified of any defect as is referred to in subclause 2 hereof within a reasonable time of it becoming apparent and subject
always to the terms of sub-clause 4 hereof, the Company shall, in its option, replace
or repair the defective Goods or refund a proportionate part of the Price. The
Company shall have no further liability to the Customer (save as mentioned in subclause 6 hereof).
6. The Company shall be liable to indemnify the Customer in respect of any claim
for death or personal injury to any person in so far as such is attributable to the
negligence or breach of duty of the Company or any failure by the Company to
comply with the provisions of sub-clause 2 hereof.
7. Save as provided in sub-clause 2 hereof the Company shall not be liable in respect
of any claim by the Customer for costs, damages, loss or expenses (whether direct,
indirect, consequential or otherwise) or indemnity in any respect howsoever arising
including, but not by way of limitation, liability arising in negligence (other than
pursuant to clause 6 above) that may be suffered by the Customer or any third
party.

Page 5

Safety Notices
Peak Scientific Instruments cannot anticipate every possible circumstance which
may represent a potential hazard. The warnings detailed within this manual refer to
the most likely potential hazards, but by definition cannot be all inclusive. If the user
employs an operating procedure, item of equipment or a method of working which
is not specifically recommended by Peak Scientific, the user must ensure that the
equipment will not be damaged or become hazardous to persons or property.

Symbols
This manual uses the following symbols to highlight specific areas important to the
safe and proper use of the generator.

WARNING

A WARNING notice denotes a hazard. It calls attention to an operating procedure,
process or similar, which if not correctly performed or adhered to, could cause
personal injury or in the worst case death. Do not proceed beyond a WARNING
notice until the indicated conditions are fully understood or met.

CAUTION

A CAUTION notice denotes a hazard. It calls attention to an operating procedure,
process or similar, which if not correctly performed or adhered to, could cause
damage to the generator or the application. Do not proceed beyond a CAUTION
notice until the indicated conditions are fully understood or met.
Caution, risk of electric shock. Ensure power to the generator has been removed
before proceeding.

Safety Notice to Users

WARNING

WARNING

WARNING

Page 6

These instructions must be read thoroughly and understood before
installation and operation of your Peak Generator. Use of the
generator in a manner not specified by Peak Scientific MAY impair the
SAFETY provided by the equipment.
When handling, operating or carrying out any maintenance, personnel
must employ safe engineering practices and observe all relevant local
health and safety requirements and regulations. The attention of UK
users is drawn to the Health and Safety at Work Act 1974, and the
Institute of Electrical Engineers regulations.
If the equipment is used in a manner not specified by the
manufacturer, the protection provided by the equipment maybe
impaired.

EU Declaration of Conformity
We

Peak Scientific Instruments Ltd.

Of

Fountain Crescent, Inchinnan, Renfrewshire, PA4 9RE

Hereby declare that, this declaration of conformity is issued under the sole
responsibility of the manufacturer.
Equipment: Nitrogen Generator
Models: NG*000(A) Series * Denotes any numeric value.
(A) Denotes compressor based model.



To which this declaration relates, is in conformity with the following applicable EU
Directives, harmonized standards, and other normative requirements.
•

Low Voltage Directive 2014/35/EU
EN 61010-1: 2010 Safety Requirements for Electrical Equipment for Measurement,
Control and Laboratory Use.

•

Electromagnetic Compatibility Directive 2014/30/EU
EN 61326-1: 2013 Electrical Equipment for Measurement, Control and Laboratory
Use – EMC Requirements. (Class A)

•

Restriction on the use of certain hazardous substances in electronic equipment
(RoHS) Directive 2011/65/EU as amended by EU 2015/863.

•

FCC 47 CFR Part 15 class A
Unintentional radiators; Conducted and Radiated emissions limits.

Signed for and on behalf of Peak Scientific by
Signed:
Name:

Fraser Dunn

Position:

Design Engineering Manager



Peak Scientific Instruments ltd,



Inchinnan, Renfrew, Scotland, PA4 9RE, UK.

Date:

10th August 2021

UK Declaration of Conformity
We

Peak Scientific Instruments Ltd.

Of

Fountain Crescent, Inchinnan, Renfrewshire, PA4 9RE

Hereby declare that, this declaration of conformity is issued under the sole
responsibility of the manufacturer.
Equipment: Nitrogen Generator
Models: NG*000(A) Series * Denotes any numeric value.
(A) Denotes compressor based model.



To which this declaration relates, is in conformity with the following applicable UK
Statutory Instruments, Standards and other normative requirements.
•

The Electrical Equipment (Safety) Regulations 2016 (SI 2016 / 1101) as amended.
BS61010-1:2010 Safety Requirements for Electrical Equipment for Measurement
Control and Laboratory Use.

•

The Electromagnetic Compatibility Regulations 2016 (SI 2016 / 1091) as amended.
BS61326-1:2013 Electrical Equipment for Measurement , Control and Laboratory Use
– EMC Requirements.

•

The Restriction of the Use of Certain Hazardous Substances in Electrical and
Electronic Equipment Regulations 2012 (SI 2012 / 3032) as amended.

Signed for and on behalf of Peak Scientific by
Signed:
Name:

Fraser Dunn

Position:

Design Engineering Manager



Peak Scientific Instruments ltd,



Inchinnan, Renfrew, Scotland, PA4 9RE, UK.

Date:

10th August 2021

WEEE Compliance Statement
The Waste Electrical and Electronic Equipment (WEEE) Regulations SI 2013 No 3113
and or the Waste Electrical and Electronic Equipment (WEEE) Directive 2012/19/EU
apply to all electrical and electronic equipment placed on the market in the UK and EU
covered by the scope of regulations which can be found in the Government Guidance
Notes (PDF) produced by the Department for Business Innovation and skills for the UK
and here for Europe.
All PEAK products that are subject to the WEEE directive are compliant with the
WEEE marking requirement. Such products are marked with the “crossed-out wheelie
bin” symbol (shown below) in accordance with European standard EN50419. All
old electrical equipment can be recycled. Please do not dispose of any electrical
equipment (including those marked with this symbol) in general rubbish bins. Please
contact your dealer or distributor for clarity.

Technical Specification
NG3000
Environment
Minimum Operating Ambient Temperature
Maximum Operating Ambient Temperature
Maximum Altitude
Maximum Relative Humidity
Minimum Storage Temperature*
Maximum Storage Temperature*

5°C (41°F)
25°C (75°F)
2000 m
80% Non-Condensing
10°C (50°F)
25°C (75°F)

*NOTE – When taken out of storage the Generator should be allowed to acclimatize at room temperature
for a minimum of 3 hours before operation.

Inlet Conditions
Minimum Air Inlet Flow
Minimum Air Pressure
Maximum Air Pressure

120 L/min
8.2 bar (120 psi)
8.8 bar (130 psi)

Generator Outlets
Maximum Gas Output Pressure
Maximum Outlet Flow Rate
Particles
Phthalates
Suspended Liquids
Gas Outlets
Start-Up Time For Purity

5.5 bar (80 psi)
3000 cc/min (0.10 cfm)
<0.01µm
NONE
NONE
1 x ¼” BSPP
8 hours

Electrical Requirements
Voltage
Frequency
Current
Pollution Degree
Insulation Category

230v or 110v
50/60 Hz
0.5 (1.2) A
2
II

General
Dimensions cm (inches) WxDxH
Generator Weight Kg (lbs)
Shipping Weight Kg (lbs)

Page 10

43 (16.9) x 41 (16.1) x 1235 (48.6)
77 (170)
107 (236)

Technical Specification
NG3000A
Environment
Minimum Operating Ambient Temperature
Maximum Operating Ambient Temperature
Maximum Altitude
Maximum Relative Humidity
Minimum Storage Temperature*
Maximum Storage Temperature*

5°C (41°F)
35°C (95°F)
2000 m
80% Non-Condensing
10°C (50°F)
25°C (75°F)

*NOTE – When taken out of storage the Generator should be allowed to acclimatize at room temperature
for a minimum of 3 hours before operation.

Generator Outlets
Maximum Gas Output Pressure
Maximum Outlet Flow Rate
Particles
Phthalates
Suspended Liquids
Gas Outlets
Start-Up Time For Purity

5.5 bar (80 psi)
3000 cc/min (0.10 cfm)
<0.01µm
NONE
NONE
1 x ¼” BSPP
8 hours

Electrical Requirements
Voltage
Frequency
Current
Pollution Degree
Insulation Category

230v or 110v
50/60 Hz
3.6 (8) A
2
II

General
Dimensions cm (inches) WxDxH
Generator Weight Kg (lbs)
Shipping Weight Kg (lbs)

Page 11

43 (16.9) x 41 (16.1) x 1235 (48.6)
88 (194)
128 (282)

Technical Specification
NG5000
Environment
Minimum Operating Ambient Temperature
Maximum Operating Ambient Temperature
Maximum Altitude
Maximum Relative Humidity
Minimum Storage Temperature*
Maximum Storage Temperature*

5°C (41°F)
25°C (75°F)
2000 m
80% Non-Condensing
10°C (50°F)
25°C (75°F)

*NOTE – When taken out of storage the Generator should be allowed to acclimatize at room temperature
for a minimum of 3 hours before operation.

Inlet Conditions
Minimum Air Inlet Flow
Minimum Air Pressure
Maximum Air Pressure

120 L/min
8.2 bar (120 psi)
8.8 bar (130 psi)

Generator Outlets
Maximum Gas Output Pressure
Maximum Outlet Flow Rate
Particles
Phthalates
Suspended Liquids
Gas Outlets
Start-Up Time For Purity

5.5 bar (80 psi)
5000 cc/min (0.17 cfm)
<0.01µm
NONE
NONE
1 x ¼” BSPP
8 hours

Electrical Requirements
Voltage
Frequency
Current
Pollution Degree
Insulation Category

230v or 110v
50/60 Hz
0.5 (1.2) A
2
II

General
Dimensions cm (inches) WxDxH
Generator Weight Kg (lbs)
Shipping Weight Kg (lbs)

Page 12

43 (16.9) x 41 (16.1) x 1235 (48.6)
77 (170)
107 (236)

Technical Specification
NG5000A
Environment
Minimum Operating Ambient Temperature
Maximum Operating Ambient Temperature
Maximum Altitude
Maximum Relative Humidity
Minimum Storage Temperature*
Maximum Storage Temperature*

5°C (41°F)
35°C (95°F)
2000 m
80% Non-Condensing
10°C (50°F)
25°C (75°F)

*NOTE – When taken out of storage the Generator should be allowed to acclimatize at room temperature
for a minimum of 3 hours before operation.

Generator Outlets
Maximum Gas Output Pressure
Maximum Outlet Flow Rate
Particles
Phthalates
Suspended Liquids
Gas Outlets
Start-Up Time For Purity

5.5 bar (80 psi)
5000 cc/min (0.17 cfm)
<0.01µm
NONE
NONE
1 x ¼” BSPP
8 hours

Electrical Requirements
Voltage
Frequency
Current
Pollution Degree
Insulation Category

230v or 110v
50/60 Hz
3.6 (8) A
2
II

General
Dimensions cm (inches) WxDxH
Generator Weight Kg (lbs)
Shipping Weight Kg (lbs)

Page 13

43 (16.9) x 41 (16.1) x 1235 (48.6)
88 (194)
128 (282)

Unpacking
Although Peak Scientific takes every precaution with safe transit and packaging, it is
advisable to fully inspect the unit for any sign of transit damage.
Check ‘SHOCKWATCH’ and ‘TIP-N-TELL’ labels for signs of rough handling prior to
unpacking.

Any damage should be reported immediately to the carrier and Peak Scientific or the
Peak Partner from where the unit was purchased.
Follow the unpacking instructions posted on the side of the crate. It will require two
people to remove the unit from the shipping crate and to manoeuvre the generator to
the desired location.
Please save the product packaging for storage or future shipment of the generator.
Note: Included with the generator is a “Fittings Kit” containing mains power leads
for UK, EU & US and also all the required fittings and warranty registration card. Be
careful not to discard these with the packaging.

Page 14

Installation
Generator Environment
The generator is designed for indoor use only. It should be installed adjacent to
the application(s) it is supplying. If this is not convenient then the unit can be sited
elsewhere, however, consideration should be made of the lengths of pipe runs as
pressure drops can result from extended runs of pipe.
Performance of the generator (like all sophisticated equipment) is affected by
ambient conditions. Note should also be taken to the proximity of Air Conditioning
outlets. These can sometimes give rise to “pockets” of air with high relative humidity.
Operation of the unit within such a pocket could adversely affect its performance.
Consideration should also be given to the air flow around the unit. It is recommended
that an air gap of 75mm (3”) should be maintained down both sides and at the rear of
the unit. Please refer to the drawing below for the general dimensions of the unit.
Minimum Operating Ambient Temperature:

5 °C (41 °F)

Maximum Operating Ambient Temperature:

35 °C (95 °F)

Page 15

Removing the generator from the shipping crate
The generator weighs over 57kg and as such should be unpacked by two people using
the following method.
All the screws encircled in RED should first be removed from the shipping crate, there
are approximately 16 screws, and the front door should then be removed.


Now, with someone positioned at either side of the shipping crate, the top half of the
crate can be slid backwards and away from the rest of the crate. With the top of the
crate removed the foam insert of top of the generator should also be taken off.


The generator can now be lifted out of the crate base and onto the floor. This should
be done again with someone positioned at either side. There is a gap in the foam base
for hand access, one hand should be positioned here underneath the generator and
the other at the back supporting the weight. The generator should then be tilted back
slightly and then up and out of the foam base and onto the floor.


Page 16

Generator Overview
General Dimensions

430.00 mm

410.00 mm

1235.00 mm
The generator must always be placed on a flat, level surface. Failure to
do so will affect the performance of the generator.
WARNING

Page 17

Removal of Transit Brackets

CAUTION

The transit brackets must be removed prior to switching the unit on.
Failure to do so will result in damage to the equipment. This will void
the warranty on the Generator and will result in a chargeable repair.

To remove the transit bracket first remove the 11 screws on the front panel as shown,
then remove the front panel from the generator.

Now locate the red transit bracket attached to the compressor foot plate, and remove
the two screws on the bracket. Next remove the transit bracket by first lifting up and
then out of the generator.

Replace the front panel and secure it to the generator using the 11 screws that were
previously removed.

Page 18

Wall Mounting
The NG range generator is designed to be mounted against a wall for safety reasons.
Supplied in the generator fittings kit are all the fittings required to wall mount the
generator. Detailed below are the necessary steps to mount the unit to a wall.

Locate the screw in the top rear corner of the unit, beside the yellow warning label.
Remove the screw from the generator this should be repeated for the other side of the
unit, and retain.

Next, using the screw which was removed, fit the bracket and washers provided to the
generator. Again this should be repeated for the other side. The bracket is adjustable
to accommodate varying kickboard widths.

Finally, using the dimensions provided, fix the wall plugs to the wall, ensuring wall
plug is suitable for the type of wall. If not, use the correct type. Secure the generator
to the wall with the screws from the fittings kit.
Page 19

Rear Connections
The Nitrogen Generator should be connected to a clean, dry source of compressed
air. A minimum pressure of 120 psi is required. Any doubts as to the suitability of the
compressed air supply should be referred to the factory for advice.
The generator has two ¼” BSPT bulkhead connections to the left side of the unit.
The upper port is the Compressed Air inlet and the lower is the Nitrogen outlet. A
¹/8” Swagelok fitting is supplied for connection to the application. There is no drain
on this machine. Any moisture liberated by the filter separator is discharged through
the high capacity exhaust system, where sudden reduction in pressure causes instant
evaporation. The water vapour is safely removed from the unit by the ventilation
system.

Air Inlet
Nitrogen Outlet
Power Switch

Page 20

Power Inlet/Fuse Drawer

Electrical Connection
Connect the generator to an appropriate 110 or 230 volt single-phase supply, refer to
the generator serial plate for input specification and ensure your supply matches the
requirements.
If the appropriate power cord is not supplied; a new plug, rated to at least 12 amps,
can be fitted by a qualified electrician.

WARNING

This unit is classified as SAFETY CLASS 1. THIS UNIT MUST BE
EARTHED. Before connecting the unit to the mains supply, please
check the information on the serial plate. The mains supply must be of
the stated AC voltage and frequency.

EARTH/GROUND (E):-

Green & Yellow

or

Green

LIVE (L):-

Brown

or

Black

Neutral (N):-

Blue

or

White



Electrical requirements are 110 or 230VAC nominal +/- 10% depending on chosen
model. However, running continuously at voltages outwith this is not recommended.
Extended periods at extremes can have a detrimental effect on the operation and life
of the generator.

Fuse
The generator protection fuse, in the pull out drawer of the mains inlet IEC connector
located adjacent to the off/on switch. The replacement fuse must be rated T10AH250V

Page 21

Start-Up Sequence

CAUTION

Before the Generator is connected to the application, the Generator
should be operated in isolation (i.e. not connected to the application)
for thirty minutes. This is to ensure any impurities present are purged
from the system. Failure to do this may harm the application.

With the generator installed as described earlier, connect power to the unit and
turn it on. Disconnect the Nitrogen outlet connection to allow the generator to vent
to atmosphere until the unit is stabilised. At Switch-on the exhaust valve will open
and the generator will commence its venting cycle. This is to allow venting of any
residual pressure in the system. The vent cycle may last up to 90 seconds. At the end
of the vent cycle, the inlet valve will open and the normal operating cycle will begin.
Pressure should begin to build on the gauge on the front panel, reaching 80 psi after
approximately 10 minutes.
The generator has been pre-set in the factory to give the specified output flow rate
and pressure. Once the pressure in the Nitrogen receiver exceeds that setting the
generator will stabilise and produce pure Nitrogen. Maximum purity will be achieved
after around 8 hours. After this time the generator can be reconnected to the
application.
The design of the generator is such that it will deliver up to the rated output flow of
Nitrogen at 80 psi. Should the demand for Nitrogen be less than the rated output flow,
or indeed should the demand stop, the generator will continue to operate without any
problems. The generator is protected from over-pressure and its normal operating
cycle ensures frequent venting.

Page 22

Normal Operation
The High Purity Nitrogen Generator utilizes a ‘Pressure Swing Adsorption’ (PSA)
method to extract pure Nitrogen from air. This is where un-wanted gasses can be
selectively adsorbed from compressed air into a porous carbon molecular sieve
material (CMS). The Peak Scientific Instruments LTD. Generator utilizes a unique single
column system where the column is alternately pressurised and vented under a finely
tuned timing cycle. The rates of pressurisation and venting are accurately set which
guarantees high purity better than can be achieved with a similarly sized traditional
2-column system.

Unusual Operation
If at any time the generator begins to emit excessive noise or vibration, then it should
be switched off and you should contact Peak Scientific or the Peak Partner from which
the generator has been purchased.

Page 23

Service Requirements
Service Schedule
Purchase Interval

Component

Part No.

6 Months

Compressor Inlet Filter *

02-4187

1

Separator Filter Element

02-4335

1

Exhaust Silencer Element

02-4336

1

Silencer Element

02-1016

1

12 Months

Qty.

*(A) Versions only
As an alternative to purchasing the 12 month service items individually an Annual
Service Kit is available as one part number. This contains all the filters required for this
Generator and offers a costs saving over buying the components separately.
Purchase Interval

Component

Part No.

Qty.

Service Kit NG3000A-5000A

08-4704

1

Service Kit NG3000-5000

08-4723

1

12 Months

Page 24

Peak Protected
With Peak Scientific you invest in not only a product but peace of mind. With a network of
certified Peak engineers stationed throughout the globe, Peak’s rapid response team are
never far away and our commitment is to keep your generator running day in, day out,
protecting your laboratory workflow.

[Peak Protected] can provide…

Installation

A dedicated Peak engineer will visit
your lab to install and setup your
generator

IQ/OQ

Certified assurance for applications
requiring documented qualification

Complete plan

Swift response by a Peak Service
Engineer within 72 hours & planned
preventative maintenance

Spares

Genuine Peak parts with express
delivery, ensuring optimal
performance and lifetime

Premium Protected

Guaranteed rapid on-site response
within 24 hours & planned
preventative maintenance

Technical Support Hotline

Around the clock support by phone
or online with our global technical
helpdesk

To find out more about protecting your investment visit: www.peakscientific.com/protected

Page 25

Cleaning
Clean the outside of the generator only using warm soapy water and a clean damp
cloth. Ensure all excess fluid is thoroughly removed from the cloth prior to use.
Cleaning should only be undertaken with the power switched off and
the power cord removed from the rear of the generator.

CAUTION

Under no circumstances should any solvents or abrasive cleaning
solutions be used as these can contain fumes that could be harmful to
the generator.
Care should be taken with Leak Detection Liquids.

CAUTION

Page 26

Go Online or Complete and Return
We know that registering any of your recently purchased products is not
the first thing on your mind- but it is very important to both of us. Not all
warranties are alike and Peak Scientific stand out against other gas suppliers as
we offer a comprehensive, quick response, on-site warranty. This means that
in the very unlikely case that your gas generator develops a fault we have rapid
support teams on-hand around the world who are able to come to your lab and
get you back up and running in no time.
Register for your comprehensive 12 month on-site warranty with ease online at
www.peakscientific.com/protected.
Alternatively, you can send the completed form to Peak Scientific by post or
email at warranty@peakscientific.com.

Go Online or Complete and Return
You can register for your FREE 12 month Warranty with ease online at
www.peakscientific/protected.
Alternatively, you can send the completed form to Peak Scientific by post or
email at warranty@peakscientific.com.

Product Warranty Registration
Contact name
Email address
Company
Address
City/town
Postcode
Country
Telephone
Generator serial #
Model type
Installation date
Do you still use an
alternative gas solution i.e.
cylinders or bulk liquid?

Yes

What gas requirements do
you have in your lab?

Hydrogen

No

Nitrogen

Zero Air

Extend your cover with
Peak Scientific offer comprehensive gas generator after sales support
packages. Peak [Protected] aftercare support can guarantee an on-site
response within 72 hours*, genuine parts from our ISO9001 approved factory
and a 95% first-time fix rate. See our enclosed Peak [Protected] leaflet for
further information.
Important!
You have 1 month to register your Peak Scientific product from the date of installation. Once
registered the warranty will be honoured for a period of 12 months. If you wish to defer the installation
of your generator, you must notify Peak Scientific immediately by emailing warranty@peakscientific.
com. For generators that remain unregistered after 1 month from the shipment date, the warranty will
be considered active from the date of factory dispatch.
* Complete Plan only






Important!
You have 1 month to register your Peak Scientific product from the date of
installation. Once registered the warranty will be honoured for a period of 12
months. If you wish to defer the installation of your generator, you must notify
Peak Scientific immediately by emailing warranty@peakscientific.com. For
generators that remain unregistered after 1 month from the shipment date, the
warranty will be considered active from the date of factory dispatch.
Page 27

Peak Scientific has highly trained, fully certified Field Service Engineers located in over 20 countries
across every continent around the world. This allows us to provide an industry-leading rapid
response service to our customers. With [Peak Protected], your laboratory’s productivity becomes
our top priority.
To discuss Peak Protected generator cover and payment options speak to your local Peak
Representative or for further information contact: protected@peakscientific.com

Peak Scientific
Fountain Crescent
Inchinnan Business Park
Inchinnan
PA4 9RE
Scotland, UK
Tel: +44 141 812 8100
Fax: +44 141 812 8200
For further information on any of our
generator products please contact
marketing@peakscientific.com
NG3000-5000 User Manual Rev 3 RSID 197 15/12/23